Mike Meyers' CompTIA A+ Certification All In One Course for Exams 220-901 and 220-902

Mike Meyers' CompTIA A+ Certification All In One Course for...
ISBN : 978-1-61691-696-1
Gain hands-on expertise in CompTIA A+ certification exam by MHE 220-901 & 220-902 course. The course focuses on all the objectives of 220-901 & 220-902 exams and provides the expertise and technical knowledge required to install, configure, and maintain devices, PCs and software for end users; proper and safe diagnose, resolve and document common hardware and software issues; assemble components based on customer requirements; provide appropriate customer support; apply troubleshooting skills; and understand the basics of networking and security/forensics. CompTIA A+ exam is globally recognized, vendor-neutral exam designed for IT professionals.


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Flashcards Glossary

Each lesson comes with Flashcards. There is no limit to the number of times learners can attempt these. Flashcards help master the key concepts. Glossary defines the key terms.

Glossary of terms

Test Prep & Practice Questions

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Pre-assessments Questions
Full Length Tests


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Each question comes with detailed remediation explaining not only why an answer option is correct but also why the incorrect answer options are incorrect.

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Performance based lab
Video tutorials

Hands on Activities

The Path of the PC Tech

Operational Procedures

  • Troubleshooting theory

The Visible Computer

  • Identifying computer activities
  • Identifying video ports and connectors
  • Identifying video card ports
  • Identifying additional ports and connectors
  • Identifying computer components
  • Providing cooling and ventilation to a motherboard
  • Identifying I/O ports of a motherboard
  • Identifying input and output devices
  • Labeling the Start menu of Windows 8
  • Observing the Control Panel options in different views


  • Identifying desktop PC ports
  • Installing a processor
  • Identifying a CPU slot


  • Identifying types of RAM
  • Installing memory modules


  • Identifying a Southbridge
  • Changing the CMOS battery
  • Setting up a boot device priority
  • Clearing the CMOS settings


  • Identifying the motherboard form factors
  • Identifying motherboard slots
  • Uninstalling a driver
  • Rolling back a device driver
  • Installing expansion cards on a motherboard

Power Supplies

  • Identifying computer power supply connectors
  • Identifying power connectors
  • Connecting the motherboard to the internal hard drive
  • Replacing the power supply
  • Identifying fire classes

Hard Drive Technologies

  • Supplying power to a SATA drive
  • Identifying RAID level characteristics

Implementing Hard Drives

  • Running Disk Defragmenter in Windows 7
  • Formatting a pen drive
  • Identifying storage spaces
  • Creating a new volume
  • Converting a basic disk to a dynamic disk
  • Identifying problems occurring with hard drive
  • Running the disk cleanup utility
  • Checking file system errors

Essential Peripherals

  • Understanding USB versions
  • Connecting a digital camera to a computer
  • Connecting speakers to a computer

Building a PC

  • Configuring Windows 7 for media streaming
  • Sharing a printer on a network
  • Cleaning system using the CCleaner application
  • Identifying privacy issues

Windows Under the Hood

  • Identifying root keys
  • Configuring Performance Monitor
  • Viewing processes details in the task manager

Users, Groups, and Permissions

  • Creating a user group
  • Identifying standard NTFS permissions
  • Sharing a folder with another user
  • Encrypting a folder
  • Customizing user account notification settings

Maintaining and Optimizing Operating Systems

  • Installing updates
  • Exploring installed hardware
  • Adding a new device
  • Uninstalling WinPatrol software
  • Rolling back to a restore point
  • Creating a restore point
  • Backing up your data with Backup and Restore

Working with the Command-Line Interface

  • Running different parameters of the chkdsk command
  • Listing files of the current directory
  • Understanding Linux commands
  • Listing files/directories
  • Verifying the working directory

Troubleshooting Operating Systems

  • Accessing WinRE on boot and performing a startup repair
  • Viewing system properties
  • Restoring the earlier version of a folder


  • Identifying cloud services
  • Identifying cloud network types

Display Technologies

  • Changing the system's screen saver

Essentials of Networking

  • Identifying types of a cable
  • Crimping an RJ-45 onto a UTP cable

Local Area Networking

  • Analyzing network paths using the tracert command
  • Analyzing domain names with nslookup
  • Renewing an IP address
  • Configuring the TCP/IP values

Wireless Networking

  • Describing 802.11 networking standards
  • Establishing a Bluetooth connection

The Internet

  • Creating a dial-up connection
  • Understanding email protocols

Portable Computing

  • Extending monitor displays
  • Customizing a laptop power plan
  • Installing laptop components

Understanding Mobile Devices

  • Identifying mobile devices
  • Turning on hotspot of an Android phone

Care and Feeding of Mobile Devices

  • Troubleshooting steps for mobile devices
  • Locking an iPhone with a password

Printers and Multifunction Devices

  • Identifying dot-matrix printer
  • Identifying laser printing process
  • Connecting a USB printer to a computer
  • Installing a printer
  • Inserting ink cartridges into a printer

Securing Computers

  • Identifying various threats
  • Turning on Windows 7 firewall logs

Appendix A

Exam Information

The 220-901 and 220-902 exams are a part of CompTIA's A+ certification. The CompTIA A+ course can benefit you in two ways. Whether you work or plan to work in a mobile or corporate environment where you have a high level of face-to-face customer interaction, where client communication and client training are important, or in an environment with limited customer interaction and an emphasis on hardware activities.

Prepare for the following certification

Career Prospects
  • IT Support Technician
  • Field Service Technician
  • IT Support Administrator
  • Technical Support Specialist
Exam FAQs
What is the exam registration fee?
USD 199 per exam.

The exam fees are subject to change.

What is the format of the exam?
Performance-based and multiple choice questions.
How many questions are asked in the exam?
The exam contains 90 questions.
What is the duration of the exam?
90 minutes
What is the passing score?
To pass CompTIA A+ 220-901 exam, you have to score at least 675 out of 900; and for CompTIA A+ 220-902 you require a passing score of 700 out of 900.

Table of Content

Here's What you will Learn

Lesson 1: The Path of the PC Tech

  • CompTIA A+ Certification
  • CompTIA A+ Objectives
  • The Path to Certification

Lesson 2: Operational Procedures

  • The Professional Tech
  • Effective Communication
  • Tools of the Trade and Personal Safety

Lesson 3: The Visible Computer

  • The Computing Process
  • Computing Hardware
  • Computing Software

Lesson 4: Microprocessors

  • CPU Core Components
  • Memory
  • Modern CPUs
  • Selecting and Installing CPUs
  • Troubleshooting CPUs

Lesson 5: RAM

  • Understanding DRAM
  • Types of RAM
  • Working with RAM
  • Troubleshooting RAM

Lesson 6: BIOS

  • We Need to Talk
  • CMOS
  • Option ROM and Device Drivers
  • Power-On Self Test (POST)
  • Care and Feeding of BIOS and CMOS

Lesson 7: Motherboards

  • How Motherboards Work
  • Expansion Bus
  • Installing Expansion Cards
  • Upgrading and Installing Motherboards
  • Troubleshooting Motherboards

Lesson 8: Power Supplies

  • Understanding Electricity
  • Powering the PC
  • Installing and Maintaining Power Supplies
  • Troubleshooting Power Supplies

Lesson 9: Hard Drive Technologies

  • How Hard Drives Work
  • Parallel and Serial ATA
  • Protecting Data with RAID
  • Installing Drives
  • BIOS Support: Configuring CMOS and Installing Drivers
  • Troubleshooting Hard Drive Installation

Lesson 10: Implementing Hard Drives

  • Hard Drive Partitions
  • Hard Drive Formatting
  • The Partitioning, Formatting, and Pooling Process
  • Maintaining and Troubleshooting Hard Drives

Lesson 11: Essential Peripherals

  • Supporting Common Ports
  • Common Peripherals
  • Storage Devices

Lesson 12: Building a PC

  • Specialized Custom PCs
  • Installing and Upgrading Windows
  • Post-Installation Tasks
  • Installing Windows 10

Lesson 13: Windows Under the Hood

  • Registry
  • The Boot Process
  • Processes, Services, and Threads
  • Tools for Programmers

Lesson 14: Users, Groups, and Permissions

  • Authentication with Users and Groups
  • Authorization Through NTFS
  • Sharing Resources Securely
  • Beyond Sharing Users and Groups

Lesson 15: Maintaining and Optimizing Operating Systems

  • Maintaining Operating Systems
  • Optimizing Operating Systems
  • Preparing for Problems

Lesson 16: Working with the Command-Line Interface

  • Deciphering the Command-Line Interface
  • Working with Files
  • Assorted Windows Commands
  • Assorted Mac OS X and Linux Commands

Lesson 17: Troubleshooting Operating Systems

  • Failure to Boot
  • Failure to Start Normally
  • Application Problems

Lesson 18: Virtualization

  • What Is Virtualization?
  • Why Do We Virtualize?
  • Real-World Virtualization
  • To the Cloud

Lesson 19: Display Technologies

  • Video Displays
  • Display Adapters
  • Installing and Configuring Video
  • Troubleshooting Video
  • Changing Technologies

Lesson 20: Essentials of Networking

  • Roles Hosts Play in Networks
  • Networking Technologies
  • Implementing Ethernet

Lesson 21: Local Area Networking

  • TCP/IP
  • Installing and Configuring a Wired Network
  • Troubleshooting Networks

Lesson 22: Wireless Networking

  • Wireless Networking Components
  • Wireless Networking Standards
  • Installing and Configuring Wireless Networking
  • Troubleshooting Wi-Fi

Lesson 23: The Internet

  • How the Internet Works
  • Connecting to the Internet
  • Internet Application Protocols
  • Internet Troubleshooting

Lesson 24: Portable Computing

  • Portable Computing Devices
  • Extending Portable Computers
  • Managing and Maintaining Portable Computers
  • Upgrading and Repairing Laptop Computers
  • Troubleshooting Portable Computers

Lesson 25: Understanding Mobile Devices

  • Types of Mobile Devices
  • Meet the Big Three Mobile OSs
  • Configuring a Mobile Device

Lesson 26: Care and Feeding of Mobile Devices

  • Troubleshooting Mobile Device Issues
  • Securing Mobile Devices
  • Mobile OS and Application Security Issues

Lesson 27: Printers and Multifunction Devices

  • Printer and Multifunction Device Components and Technologies
  • The Laser Printing Process
  • Installing a Multifunction Device
  • Troubleshooting Printers

Lesson 28: Securing Computers

  • Analyzing Threats
  • Security Concepts and Technologies
  • Network Security

Lesson 29: Appendix A

  • Mapping to the CompTIA A+ Objectives

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