uCertify Website Accessibility Statement

Your experience is important to us. At uCertify, we’re committed to the values of accessibility, diversity, and inclusion.

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Our Commitment to Accessibility

Our digital properties are designed and developed to meet the rigorous standards of the Voluntary Product Accessibility Template (VPAT) 2.4, the Americans with Disabilities Act (ADA), and the Web Content Accessibility Guidelines (WCAG) 2.1.

These standards ensure that our website is usable by people with disabilities, including:

  • Visual impairments
  • Hearing impairments
  • Cognitive impairments
  • Physical impairments

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Our Accessibility Features

We design, develop, and test our digital products for conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA.

Content Accessibility

Transcripts and closed captions (CC) are provided for audio and video content, making it easier for learners to follow along and understand the topic.

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Keyboard Accessibility

Users with mobility impairments can navigate through or away from hands-on labs or any other component using the Escape, Tab or arrow keys.

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Multilingual Support

The users can access the content of this platform in their preferred language to overcome language barriers and improve their readability.

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Color Contrast Ratio

We adhere to the recommended WCAG 2.1 color contrast ratio of 4:5:1 for normal text and 3:1 for large text to improve readability and reduce eye strain.

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Visual Customization

We offer learners various font choices, allowing them to select font styles and sizes that are most comfortable for them.

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Background Text Color

Learners have the freedom to adjust their background text colors on both the website and mobile app to improve readability and reduce eye strain.

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Multi-Learning Modes

With multiple learning modes such as self-paced, instructor-led, or mentor-led, the learners can choose a style that best suits their needs.

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Flexible Accommodation

We offer flexible assessment timing for the entire classroom, and can also adjust time for individual students who need extra accommodations.

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Screen Reader Support

Our platform supports popular screen reader software, including JAWS and NVDA for Windows and VoiceOver for Mac to provide TTS capabilities.

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Alternatives for Non-Text Content

Images, charts, and other multimedia elements are accompanied by descriptive text or CAPTCHA to help users interpret the content effectively.

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Consistent Identification

The uniformity of a feature across the platform helps users to easily recognize and interact with repeated elements throughout the site.

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Sensory Characteristics

We ensure audio, visuals, and motions are balanced and adjustable. Users can customize their experience to their sensory needs.

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Contact Us

If you have any accessibility concerns or questions, feel free to contact us at +1-415-763-6300 or email us at support@ucertify.com with “Disabled Access” as the subject line.

We’ll make arrangements to provide you personalized support.

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