CompTIA A+: A Comprehensive Approach (Exams 220-901 and 220-902)

CompTIA A+: A Comprehensive Approach (Exams 220-901 and 220-902)
ISBN : 978-1-61691-725-8
Gain hands-on expertise in CompTIA A+ certification exam by CompTIA A+ Comprehensive Approach (exams 220-901 and 220-902) course. This covers all the objectives of 220-901 & 220-902 exams and provides the technical knowledge required to install, configure, and maintain devices, PCs and software for end users; properly and safely diagnose, resolve and document common hardware and software issues; assemble components based on customer requirements; provide appropriate customer support; apply troubleshooting skills; and understand the basics of networking and security/forensics.


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Exam Information

The 220-901 and 220-902 exams are a part of CompTIA's A+ certification. The CompTIA A+ course can benefit you in two ways. Whether you work or plan to work in a mobile or corporate environment where you have a high level of face-to-face customer interaction, where client communication and client training are important, or in an environment with limited customer interaction and an emphasis on hardware activities.

Prepare for the following certification

Career Prospects
  • IT Support Technician
  • Field Service Technician
  • IT Support Administrator
  • Technical Support Specialist
Exam FAQs
What is the format of the exam?
Performance-based and multiple choice questions
How many questions are asked in the exam?
The exam contains 90 questions.
What is the duration of the exam?
90 minutes
What is the passing score?
To pass CompTIA A+ 220-901 exam, you have to score at least 675 out of 900; and for CompTIA A+ 220-902 you require a passing score of 700 out of 900.

Table of Content

Here's What you will Learn

Lesson 1: Hardware Fundamentals

  • TOPIC A: Personal Computer Components
  • TOPIC B: Storage Devices
  • TOPIC C: Mobile Digital Devices
  • TOPIC D: Connection Interfaces
  • Summary

Lesson 2: Operating System Fundamentals

  • TOPIC A: PC and Mobile Operating Systems
  • TOPIC B: PC Operating System Tools and Utilities
  • Summary

Lesson 3: Networking and Security Fundamentals

  • TOPIC A: Network Types
  • TOPIC B: Network Components
  • TOPIC C: Common Network Services
  • TOPIC D: Cloud Concepts
  • TOPIC E: Security Fundamentals
  • Summary

Lesson 4: Safety and Operational Procedures

  • TOPIC A: Basic Maintenance Tools and Techniques
  • TOPIC B: Personal and Electrical Safety
  • TOPIC C: Environmental Safety and Materials Handling
  • TOPIC D: Professionalism and Communication
  • TOPIC E: Organizational Policies and Procedures
  • TOPIC F: Troubleshooting Theory
  • Summary

Lesson 5: Supporting Display Devices

  • TOPIC A: Install Display Devices
  • TOPIC B Configure Display Devices
  • TOPIC C: Troubleshoot Video and Display Devices
  • Summary

Lesson 6: Installing and Configuring Peripheral Components

  • TOPIC A: Install and Configure Input Devices
  • TOPIC B: Install and Configure Output Devices
  • TOPIC C: Install and Configure Input/Output Devices
  • TOPIC D: Install and Configure Expansion Cards
  • Summary

Lesson 7: Managing System Components

  • TOPIC A: Identify Motherboard Components and Features
  • TOPIC B: Install and Configure CPUs and Cooling Systems
  • TOPIC C: Install Power Supplies
  • TOPIC D: Troubleshoot System Components
  • Summary

Lesson 8: Managing Data Storage

  • TOPIC A: Identify RAM Types and Features
  • TOPIC B: Troubleshoot RAM Issues
  • TOPIC C: Install and Configure Storage Devices
  • TOPIC D: Configure the System Firmware
  • TOPIC E: Troubleshoot Hard Drives and RAID Arrays
  • Summary

Lesson 9: Installing and Configuring Microsoft Windows

  • TOPIC A: Implement Client-Side Virtualization
  • TOPIC B: Install Microsoft Windows
  • TOPIC C: Use Microsoft Windows
  • TOPIC D: Configure Microsoft Windows
  • TOPIC E: Upgrade Microsoft Windows
  • Summary

Lesson 10: Optimizing and Maintaining Microsoft Windows

  • TOPIC A: Optimize Microsoft Windows
  • TOPIC B: Back Up and Restore System Data
  • TOPIC C: Perform Disk Maintenance
  • TOPIC D: Update Software
  • Summary

Lesson 11: Working With Other Operating Systems

  • TOPIC A: The OS X Operating System
  • TOPIC B: The Linux Operating System
  • Summary

Lesson 12: Customized Client Environments

  • TOPIC A: Types of Common Business Clients
  • TOPIC B: Custom Client Environments
  • Summary

Lesson 13: Networking Technologies

  • TOPIC A: TCP/IP Properties and Characteristics
  • TOPIC C: Internet Connections
  • TOPIC D: Ports and Protocols
  • TOPIC E: Networking Tools
  • Summary

Lesson 14: Installing and Configuring Networking Capabilities

  • TOPIC A: Configure Basic Windows Networking
  • TOPIC B: Configure Network Perimeters
  • TOPIC C: Using Windows Networking Features
  • TOPIC D: Install and Configure SOHO Networks
  • Summary

Lesson 15: Supporting Mobile Digital Devices

  • TOPIC A: Install and Configure Exterior Laptop Components
  • TOPIC B: Install and Configure Interior Laptop Components
  • TOPIC C: Other Mobile Devices
  • TOPIC D: Mobile Device Accessories and Ports
  • TOPIC E: Mobile Device Connectivity
  • TOPIC F: Mobile Device Synchronization
  • TOPIC G: Troubleshoot Mobile Device Hardware
  • Summary

Lesson 16: Supporting Printers and Multifunction Devices

  • TOPIC A: Printer and Multifunction Technologies
  • TOPIC B: Install and Configure Printers
  • TOPIC C: Maintain Printers
  • TOPIC D: Troubleshoot Printers
  • Summary

Lesson 17: Security Threats, Vulnerabilities, and Controls

  • TOPIC A: Common Security Threats and Vulnerabilities
  • TOPIC B: General Security Controls
  • TOPIC C: Mobile Security Controls
  • TOPIC D: Data Destruction and Disposal Methods
  • Summary

Lesson 18: Implementing Security Controls

  • TOPIC A: Secure Operating Systems
  • TOPIC B: Secure Workstations
  • TOPIC C: Secure SOHO Networks
  • TOPIC D: Secure Mobile Devices
  • Summary

Lesson 19: Troubleshooting System-Wide Issues

  • TOPIC A: Troubleshoot PC Operating Systems
  • TOPIC B: Troubleshoot Mobile Device Operating Systems and Applications
  • TOPIC C: Troubleshoot Wired and Wireless Networks
  • TOPIC D: Troubleshoot Common Security Issues

Lesson 20: Appendix A

  • Mapping Course Content to CompTIA A+ Certification Exam 220-901

Lesson 21: Appendix B

  • Mapping Course Content to CompTIA A+ Certification Exam 220-902

Lesson 22: Appendix C

  • A+ Command Reference

Lesson 23: Appendix D

  • A Brief History of Personal Computers

Lesson 24: Video Tutorials: 220-901

  • About the Exam
  • Motherboards, Processors, and Memory
  • Storage Devices
  • Peripherals and Expansions
  • Understanding Laptops and Mobile Devices
  • TCP/IP and Networking Fundamentals
  • Hardware and Network Troubleshooting
  • Conclusion

Lesson 25: Video Tutorials: 220-902

  • Introduction
  • Operating Systems Overview and Functions
  • Windows Operating System
  • Control Panel, Installing and Upgrades
  • Graphical and Command line Administrative tools
  • Networking and Security
  • Mac, Linux and Network Operating Systems
  • Virtualization
  • Mobile Devices
  • Threats and Security Concepts
  • Troubleshooting Theory and Models
  • Operational Procedures
  • Software Troubleshooting
  • Conclusion

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