70-621 : Enterprise support technician (Vista)

Retired. This product is no longer available.

The MCTS: Windows Vista, Configuration certification is an industry recognized credential. The certification is proof of a person's competence in deploying Windows Vista, managing security, and troubleshooting network-related issues with Windows Vista.
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Enterprise support technician (Vista)

Here's what you will get

The MCTS: Windows Vista, Configuration certification exam is a standalone certification from Microsoft with the exam code 70-621. The exams 70-621 upgrade the Microsoft Certified Desktop Support Technician (MCDST) certification to MCITP Enterprise Support.

The exam is targeted to IT professionals who have experience with earlier versions of the Windows operating system and want to work in the complex computing environment with Windows Vista to manage and solve the network related issues.

Test prep
Pre-assessment Questions
Full Length Tests
Post-Assessment Questions
Exam FAQs
What is the exam registration fee? 150
Where do I take the exam? The Microsoft 70-621 exam is administered by Prometric at testing centers worldwide. Click here to find a testing center near you.
What is the format of the exam? The exam consists of linear, performance based and multiple choice questions
What are the pre-requisites of the exam? While there are no official prerequisites to take the MCTS: Windows SharePoint Services 3.0- Configuration certification, both Microsoft and uCertify strongly recommend candidate should have some experience with earlier versions of the Windows operating system.
How many questions are asked in the exam? The exam contains 55 questions.
What is the duration of the exam? 120 minutes
What is the passing score? 700

(on a scale of 1-1000)

What is the exam's retake policy?

In the event that you fail your first attempt at passing MCTS: Windows Vista, Configuration certification, Microsoft's retake policy is:

  • If a candidate does not achieve a passing score on an exam the first time, the candidate must wait at least 24-hour period before retaking the exam.
  • If a candidate does not achieve a passing score the second time, the candidate must wait at least 14-day period before retaking the exam a third time..
  • A 14-day waiting period will also be imposed for the fourth and fifth subsequent exam retakes. Candidates are allowed maximum five times per year to retake the exam. The candidate would then be eligible to retake the exam after 12 months from that date.In order to take a given exam more than five times per year, a candidate must submit a request and obtain prior permission from Microsoft.
  • If a candidate achieves a passing score on an exam, the candidate cannot take it again.
What is the validity of the certification? The exam 70-621 is retired.
Where can I find more information about this exam? To know more about the 70-621, click here.
What are the career opportunities after passing this exam?

The MCTS: Windows Vista, Configuration certified professional has several career opportunities open up to them, including:

  • Desktop Support Technician

Here's what you will learn

  • Identify requirements.
  • Upgrade from earlier versions of Windows.
  • Deploy from a custom image.
  • Troubleshoot installation issues.
  • Troubleshoot post-installation configuration issues.
  • Configure and troubleshoot Windows Aero.
  • Configure and troubleshoot parental controls.
  • Configure Windows Internet Explorer.
  • Restore user state.
  • Configure and troubleshoot User Account Control.
  • Configure and troubleshoot Windows Defender.
  • Configure Dynamic Security for Internet Explorer 7.
  • Configure BitLocker.
  • Troubleshoot security configuration issues.
  • Configure security settings in Windows Firewall.
  • Troubleshoot authentication issues.
  • Configure and troubleshoot network protocols and services.
  • Configure and troubleshoot remote access.
  • Troubleshoot connectivity issues.
  • Configure and troubleshoot wireless networking.
  • Configure network security.
  • Troubleshoot access to network resources.
  • Use the Network and Sharing Center to configure networking.
  • Configure and troubleshoot media applications.
  • Configure Windows Mail.
  • Configure Windows Meeting Space.
  • Configure Windows Calendar.
  • Configure Windows Fax and Scan.
  • Configure Windows Sidebar.
  • Troubleshoot policy settings.
  • Configure and manage the Task Scheduler.
  • Configure and troubleshoot Event Forwarding.
  • Troubleshoot performance and reliability issues.
  • Apply and troubleshoot updates.
  • Configure Data Protection.
  • Configure Mobile Display Settings.
  • Configure Mobile Devices.
  • Configure Tablet PC software.
  • Configure Power Options.