Mike Meyers' CompTIA A+ Certification All In One Course for Exams 220-901 and 220-902

Gear up to prepare for CompTIA A+ certification exam with MHE 220-901 & 220-902 course and performance-based labs. The course and labs focuses on all the objectives of 220-901 & 220-902 exams and provides the expertise and technical knowledge required to install, configure, and maintain devices, PCs and software for end users; proper and safe diagnose, resolve and document common hardware and software issues; assemble components based on customer requirements; provide appropriate customer support; apply troubleshooting skills; and understand the basics of networking and security/forensics. CompTIA A+ exam is globally recognized, vendor-neutral exam designed for IT professionals.

Here's what you will get

The 220-901 and 220-902 exams are a part of CompTIA's A+ certification. The CompTIA A+ course can benefit you in two ways. Whether you work or plan to work in a mobile or corporate environment where you have a high level of face-to-face customer interaction, where client communication and client training are important, or in an environment with limited customer interaction and an emphasis on hardware activities.

Glossary of terms
Test prep
Pre-assessment Questions
Full Length Tests
Performance lab
Video tutorials
Exam FAQs
What are the prerequisites for this exam?

CompTIA recommends the following:

  • 9 to 12 months hands-on experience in the lab or field
What is the exam registration fee? USD 211 per exam.
Where do I take the exam? Pearson VUE
What is the format of the exam? Multiple choice questions (single and multiple response), drag and drops, and performance-based questions.
How many questions are asked in the exam? The exam contains 90 questions.
What is the duration of the exam? 90 minutes
What is the passing score?
  • 220-901: 675
  • 220-902: 700

(on a scale of 0-900)

What is the exam's retake policy?

In the event that you fail your first attempt at passing the A+ examination, CompTIA's retake policies are:

  1. CompTIA does not require a waiting period between the first and second attempt to pass such examination. However, if you need a third or subsequent attempt to pass the examination, you shall be required to wait for a period of at least 14 calendar days from the date of your last attempt before you can retake the exam.
  2. If a candidate has passed an exam, he/she cannot take it again without prior consent from CompTIA.
  3. A test result found to be in violation of the retake policy will not be processed, which will result in no credit awarded for the test taken. Repeat violators will be banned from participation in the CompTIA Certification Program.
  4. Candidates must pay the exam price each time they attempt the exam. CompTIA does not offer free re-tests or discounts on retakes.
What is the validity of the certification? CompTIA A+ certification expires after three years from the date of issue, after which the certification holder will need to renew their certification via CompTIA's Continuing Education Program.
What are the career opportunities after passing this exam?
  • IT Support Technician
  • Field Service Technician
  • IT Support Administrator
  • Technical Support Specialist

Here's what you will learn

  • CompTIA A+ Certification
  • CompTIA A+ Objectives
  • The Path to Certification
  • The Professional Tech
  • Effective Communication
  • Tools of the Trade and Personal Safety
  • The Computing Process
  • Computing Hardware
  • Computing Software
  • CPU Core Components
  • Memory
  • Modern CPUs
  • Selecting and Installing CPUs
  • Troubleshooting CPUs
  • Understanding DRAM
  • Types of RAM
  • Working with RAM
  • Troubleshooting RAM
  • We Need to Talk
  • CMOS
  • Option ROM and Device Drivers
  • Power-On Self Test (POST)
  • Care and Feeding of BIOS and CMOS
  • How Motherboards Work
  • Expansion Bus
  • Installing Expansion Cards
  • Upgrading and Installing Motherboards
  • Troubleshooting Motherboards
  • Understanding Electricity
  • Powering the PC
  • Installing and Maintaining Power Supplies
  • Troubleshooting Power Supplies
  • How Hard Drives Work
  • Parallel and Serial ATA
  • Protecting Data with RAID
  • Installing Drives
  • BIOS Support: Configuring CMOS and Installing Drivers
  • Troubleshooting Hard Drive Installation
  • Hard Drive Partitions
  • Hard Drive Formatting
  • The Partitioning, Formatting, and Pooling Process
  • Maintaining and Troubleshooting Hard Drives
  • Supporting Common Ports
  • Common Peripherals
  • Storage Devices
  • Specialized Custom PCs
  • Installing and Upgrading Windows
  • Post-Installation Tasks
  • Installing Windows 10
  • Registry
  • The Boot Process
  • Processes, Services, and Threads
  • Tools for Programmers
  • Authentication with Users and Groups
  • Authorization Through NTFS
  • Sharing Resources Securely
  • Beyond Sharing Users and Groups
  • Maintaining Operating Systems
  • Optimizing Operating Systems
  • Preparing for Problems
  • Deciphering the Command-Line Interface
  • Working with Files
  • Assorted Windows Commands
  • Assorted Mac OS X and Linux Commands
  • Failure to Boot
  • Failure to Start Normally
  • Application Problems
  • What Is Virtualization?
  • Why Do We Virtualize?
  • Real-World Virtualization
  • To the Cloud
  • Video Displays
  • Display Adapters
  • Installing and Configuring Video
  • Troubleshooting Video
  • Changing Technologies
  • Roles Hosts Play in Networks
  • Networking Technologies
  • Implementing Ethernet
  • TCP/IP
  • Installing and Configuring a Wired Network
  • Troubleshooting Networks
  • Wireless Networking Components
  • Wireless Networking Standards
  • Installing and Configuring Wireless Networking
  • Troubleshooting Wi-Fi
  • How the Internet Works
  • Connecting to the Internet
  • Internet Application Protocols
  • Internet Troubleshooting
  • Portable Computing Devices
  • Extending Portable Computers
  • Managing and Maintaining Portable Computers
  • Upgrading and Repairing Laptop Computers
  • Troubleshooting Portable Computers
  • Types of Mobile Devices
  • Meet the Big Three Mobile OSs
  • Configuring a Mobile Device
  • Troubleshooting Mobile Device Issues
  • Securing Mobile Devices
  • Mobile OS and Application Security Issues
  • Printer and Multifunction Device Components and Technologies
  • The Laser Printing Process
  • Installing a Multifunction Device
  • Troubleshooting Printers
  • Analyzing Threats
  • Security Concepts and Technologies
  • Network Security
  • Mapping to the CompTIA A+ Objectives

Hands on Activities (Labs)

  • Troubleshooting theory
  • Identifying computer activities
  • Identifying video ports and connectors
  • Identifying video card ports
  • Identifying additional ports and connectors
  • Identifying computer components
  • Providing cooling and ventilation to a motherboard
  • Identifying I/O ports of a motherboard
  • Identifying input and output devices
  • Labeling the Start menu of Windows 8
  • Observing the Control Panel options in different views
  • Identifying desktop PC ports
  • Installing a processor
  • Identifying a CPU slot
  • Identifying types of RAM
  • Installing memory modules
  • Identifying a Southbridge
  • Changing the CMOS battery
  • Setting up a boot device priority
  • Clearing the CMOS settings
  • Identifying the motherboard form factors
  • Identifying motherboard slots
  • Uninstalling a driver
  • Rolling back a device driver
  • Installing expansion cards on a motherboard
  • Identifying computer power supply connectors
  • Identifying power connectors
  • Connecting the motherboard to the internal hard drive
  • Replacing the power supply
  • Identifying fire classes
  • Supplying power to a SATA drive
  • Identifying RAID level characteristics
  • Running Disk Defragmenter in Windows 7
  • Formatting a pen drive
  • Identifying storage spaces
  • Creating a new volume
  • Converting a basic disk to a dynamic disk
  • Identifying problems occurring with hard drive
  • Running the disk cleanup utility
  • Checking file system errors
  • Understanding USB versions
  • Connecting a digital camera to a computer
  • Connecting speakers to a computer
  • Configuring Windows 7 for media streaming
  • Sharing a printer on a network
  • Cleaning system using the CCleaner application
  • Identifying privacy issues
  • Identifying root keys
  • Configuring Performance Monitor
  • Viewing processes details in the task manager
  • Creating a user group
  • Identifying standard NTFS permissions
  • Sharing a folder with another user
  • Encrypting a folder
  • Customizing user account notification settings
  • Installing updates
  • Exploring installed hardware
  • Adding a new device
  • Uninstalling WinPatrol software
  • Rolling back to a restore point
  • Creating a restore point
  • Backing up your data with Backup and Restore
  • Running different parameters of the chkdsk command
  • Listing files of the current directory
  • Understanding Linux commands
  • Listing files/directories
  • Verifying the working directory
  • Accessing WinRE on boot and performing a startup repair
  • Viewing system properties
  • Restoring the earlier version of a folder
  • Identifying cloud services
  • Identifying cloud network types
  • Changing the system's screen saver
  • Identifying types of a cable
  • Crimping an RJ-45 onto a UTP cable
  • Analyzing network paths using the tracert command
  • Analyzing domain names with nslookup
  • Renewing an IP address
  • Configuring the TCP/IP values
  • Describing 802.11 networking standards
  • Establishing a Bluetooth connection
  • Creating a dial-up connection
  • Understanding email protocols
  • Extending monitor displays
  • Customizing a laptop power plan
  • Installing laptop components
  • Identifying mobile devices
  • Turning on hotspot of an Android phone
  • Troubleshooting steps for mobile devices
  • Locking an iPhone with a password
  • Identifying dot-matrix printer
  • Identifying laser printing process
  • Connecting a USB printer to a computer
  • Installing a printer
  • Inserting ink cartridges into a printer
  • Identifying various threats
  • Turning on Windows 7 firewall logs
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Mike Meyers' CompTIA A+ Certification All In One Course for Exams 220-901 and 220-902
ISBN : 9781616916961
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