BH0-006 – ISEB ITIL Foundation v.3 Practice Test

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About the ITIL BH0-006 ISEB ITIL Foundation v.3 exam

The BH0-006 ITIL V3 Foundation Certificate in IT Service Management of the ITIL Qualification Scheme focuses on providing knowledge and comprehension of the key concepts, structure, terminology and processes of ITIL.This entry level certification offers candidates a general awareness of the key elements of the ITIL V3 Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.

The ITIL Foundation Certificate in IT Service Management (BH0-006) exam is primarily aimed toward the following; however, ITIL certification is open to any individuals who may have an interest in the subject:

• Those who require a basic understanding of the ITIL framework
• Those who need understanding of how ITIL can be used to enhance the quality of IT service management within an organization
• IT professionals or others working within an organization that has adopted and adapted ITIL who need to be informed about, or contribute, to an ongoing service improvement program.

The ITIL Foundation Certificate in IT Service Management itself is not intended to enable the holders of the certificate to apply the ITIL practices for Service Management without further guidance.

Successful completion of the Foundation certificate also fulfils the pre-requisite entry criteria for the next level of study within the ITIL qualifications scheme; the ITIL V3 Intermediate Level. The Official Accreditor has developed the Credit Profiler to help candidates calculate the number of credits they have achieved in the ITIL V3 scheme.

What to expect in OGC’s ITIL V3 Foundation (BH0-006) exam?

The ITIL Version 3 (V3) Qualifications scheme provides a modular approach to ITIL certification, and is comprised of a series of certifications focused on different aspects of ITIL Best Practice, to various degrees of depth and detail. he modular, tiered approach to certification not only offers increased flexibility to candidates relating to the disciplines or areas of ITIL that they are able to study, but generally makes ITIL certification more accessible and achievable.

The Foundation examination consists of 40 multiple choice questions, where only one option can be correct and will be awarded a mark. The pass mark for this examination is 65% (26/40) and the exam duration is 60 minutes.

To learn more about this exam please read :

• Everything you want to know about BH0-006 exam

To know more about the ITIL V3 Foundation certification please visit: OGC ITIL V3 Foundation certification page.

How to prepare for ITIL V3 Foundation (BH0-006) exam?

There is no quick mantra for success. Several studies have shown that the best way to learn is to take a test! Practice tests that is. Taking practice tests before a subsequent exam appears to be the most popular method of learning, even more favored that other popular methods such as repetition and concept mapping.

A high quality test preparation software such as uCertify PrepKits will not only help you learn the BH0-006 exam material and pass the certification exam in your first attempt.

The OGC’s ITIL V3 Foundation (BH0-006) exam tests candidates in their ability to understand the basic concepts, describe them and demonstrate basic comprehension of the ITIL practices. It involves various concepts like Service Management as a practice, Generic concepts and definitions, The Service Lifecycle etc. All these concepts and topics are discussed in PrepKits which are made by technical team of uCertify. It helps the aspirant to master the exam and its successful implementation in industry. By practicing these materials the students will find it easier to crack the exam in first attempt.

Download BH0-006 practice test now to get over 15 questions and 40 study notes. An absolutely FREE demo version of our prepkit for the BH0-006 certification test!

What is covered in PrepKit BH0-006?

The PrepKit covers 100% objectives for ITIL’s BH0-006: ISEB ITIL Foundation v.3 exam, in accordance with actual exam pattern and question types.

Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this certification.

• Service Management as a practice (Comprehension)- It includes to describe the concept of Good Practice, to define and explain the concept of a Service. Define and explain the concept of Service Management. Define Functions and Processes. Explain the process model and the characteristics of processes.
• Service Lifecycle (Comprehension)- It includes to describe the structure, scope, components and interfaces of the Service Lifecycle. Account for the main goals and objectives of Service Strategy . Account for the main goals and objectives of Service Design. Briefly explain what value Service Design provides to the business.
• Key Principles and Models (Comprehension)- It includes Service Strategy, Service Design, Continual Service Improvement.
• Generic Concepts (Awareness)- It includes Utility and Warranty, Resources, Capabilities and Assets, Service Portfolio, Service Catalogue (Business Service Catalogue and Technical Service Catalogue) , Business Case, Risk, Supplier, Service Level Agreement (SLA).
• Selected Processes (Awareness)- It includes Service Strategy (State the objectives and basic concepts for), Service Design (Explain the high level objectives, basic concepts, process activities and relationships for), Service Transition (Explain the high level objectives, basic concepts, process activities and relationships for), Service Operation (Explain the high level objectives, basic concepts, process activities, and relationships for).
• Selected Roles (Awareness)- It includes to account for the role and the responsibilities of the Process owner and Service owner. Recognize the RACI model and explain its role in determining organizational structure.