The ITIL 4 Foundation exam assesses whether candidates understand the ITIL 4 service management framework. ITILĀ 4 Foundation exam objectives include the guiding principles of ITIL 4, the four dimensions of Service Management, key concepts from Lean, Agile, DevOps, and why these are important to deliver business value; and how ITIL practices described in ITIL 4 will maintain the value and importance provided by the current ITIL processes.
What are the prerequisites for this exam? | There are no official prerequisites for the certification exam. |
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What is the exam registration fee? | USD 314 |
Where do I take the exam? | PeopleCert |
What is the format of the exam? | Classic, negative, missing word, and List questions |
How many questions are asked in the exam? | The exam contains 40 questions. |
What is the duration of the exam? | 60 minutes |
What is the passing score? | 26 |
What is the exam's retake policy? | In the unfortunate case that one should fail the ITIL 4 Foundation Exam, you are allowed to re-sit the ITIL 4 Foundation Exam by booking another exam session with paying the ITIL 4 Foundation Exam fee. You can re-sit as many times as you need to pass the exam as there is not a limit on the number of resits in total or per year. |
Where can I find more information about this exam? | To know more about the ITIL 4 Foundation, click here. |
What are the career opportunities after passing this exam? |
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