CompTIA A+ (220-1102)


This course includes
Hands-On Labs
Instructor Led (Add-on)
AI Tutor (Add-on)

The CompTIA A+ (220-1102) course equips you with the essential skills and knowledge necessary for success in the dynamic world of Information Technology. The course covers key modules such as Hardware Essentials, Operating Systems, Networking Fundamentals, Security Best Practices and Troubleshooting Techniques which are essential for IT proficiency. Upon completion of this course, you'll be well-prepared to ace the CompTIA A+ (220-1102) exam.

Here's what you will get

The CompTIA A+ (220-1102) certification is globally recognized and sets the standard for IT professionals. This course covers the core competencies required for IT roles, focusing on technical troubleshooting and problem-solving. Whether you are a beginner entering the IT field or a seasoned professional aiming to validate your expertise, achieving the CompTIA A+ certification signifies a commitment to excellence in IT and opens doors to a multitude of career opportunities.


11+ Lessons | 420+ Exercises | 200+ Quizzes | 287+ Flashcards | 42+ Glossary of terms


99+ Pre Assessment Questions | 2+ Full Length Tests | 95+ Post Assessment Questions | 190+ Practice Test Questions

Hands-On Labs

58+ LiveLab | 54+ Video tutorials | 01:07+ Hours

Video Lessons

130+ Videos | 19:50+ Hours

Here's what you will learn

Download Course Outline

Lessons 1: Introduction

  • What Is A+ Certification?
  • The CompTIA A+ Exam Objectives
  • A+ Certification Exam Objectives: 220-1102
  • Objective Map

Lessons 2: Operating System Basics

  • Understanding Operating Systems
  • Understanding Applications
  • Introduction to Windows 10
  • Preparing for the Exam
  • Summary
  • Exam Essentials

Lessons 3: Windows Configuration

  • Interacting with Operating Systems
  • The Windows Registry
  • Disk Management
  • Summary
  • Exam Essentials

Lessons 4: Windows Administration

  • Installing and Upgrading Windows
  • Command‐Line Tools
  • Networking in Windows
  • Summary
  • Exam Essentials

Lessons 5: Working with macOS and Linux

  • macOS and Linux
  • Applications on macOS
  • Best Practices
  • Tools
  • System Preferences
  • Features
  • Basic Linux Commands
  • Linux and Windows
  • Summary
  • Exam Essentials

Lessons 6: Security Concepts

  • Physical Security Concepts
  • Physical Security for Staff
  • Logical Security
  • Malware
  • Mitigating Software Threats
  • Social Engineering Attacks, Threats, and Vulnerabilities
  • Common Security Threats
  • Exploits and Vulnerabilities
  • Security Best Practices
  • Destruction and Disposal Methods
  • Summary
  • Exam Essentials

Lessons 7: Securing Operating Systems

  • Working with Windows OS Security Settings
  • Web Browser Security
  • Securing a SOHO Network (Wireless)
  • Securing a SOHO Network (Wired)
  • Mobile Device Security
  • Summary
  • Exam Essentials

Lessons 8: Troubleshooting Operating Systems and Security

  • Troubleshooting Common Microsoft Windows OS Problems
  • Troubleshooting Security Issues
  • Best Practices for Malware Removal
  • Troubleshooting Mobile OS Issues
  • Troubleshooting Mobile Security Issues
  • Summary
  • Exam Essentials

Lessons 9: Scripting and Remote Access

  • Scripting
  • Remote Access
  • Summary
  • Exam Essentials

Lessons 10: Safety and Environmental Concerns

  • Understanding Safety Procedures
  • Understanding Environmental Controls
  • Understanding Policies, Licensing, and Privacy
  • Summary
  • Exam Essentials

Lessons 11: Documentation and Professionalism

  • Documentation and Support
  • Change Management Best Practices
  • Disaster Prevention and Recovery
  • Demonstrating Professionalism
  • Summary
  • Exam Essentials

Hands-on LAB Activities

Operating System Basics

  • Configuring Screen Savers
  • Enabling BranchCache
  • Creating a Restore Point

Windows Configuration

  • Configuring a Default Domain Password Policy
  • Configuring an Audit Group Policy
  • Observing the Control Panel Options from Different Views
  • Uninstalling a Program
  • Creating a Variable
  • Setting Automatic Windows Updates
  • Using the Task Manager to Start an Application
  • Configuring Computer Management Services
  • Disabling a Service
  • Using Windows Event Viewer
  • Displaying Windows PowerShell Snap-ins
  • Adding an MMC Snap-in
  • Managing NTFS Permissions
  • Editing a Drive Letter
  • Converting a Basic Disk to a Dynamic Disk
  • Converting a FAT32 Partition to NTFS
  • Mounting a Drive to a Folder
  • Working With the Command Prompt

Windows Administration

  • Tracing Route Using the tracert Command
  • Using the nslookup Command
  • Using the ping Command
  • Using the netstat Command
  • Viewing the Status of a Disk

Working with macOS and Linux

  • Restoring Files
  • Backing Up Files
  • Performing a Text Search
  • Working with Directories
  • Verifying the Working Directory
  • Listing Files in a Directory
  • Using Basic Linux Commands

Security Concepts

  • Configuring Windows Defender Firewall
  • Conducting a DoS Attack Using Smurf Attack
  • Conducting IP Spoofing
  • Using an Asymmetric Encryption Algorithm
  • Using a Symmetric Encryption Algorithm
  • Disabling the AutoPlay Feature
  • Using Windows Security in Windows Defender Settings

Securing Operating Systems

  • Creating a New User
  • Using BitLocker
  • Propagating Permissions
  • Stopping Permission Inheritance
  • Implementing EFS File Sharing
  • Configuring a SOHO Network - Packet Tracer Lab
  • Setting the Passcode Lock on an iPhone

Troubleshooting Operating Systems and Security

  • Creating and Binding an SSL Certificate to a Website
  • Adding a Digital Certificate

Scripting and Remote Access

  • Running an if-else script in PowerShell
  • Running a while loop script in PowerShell
  • Creating and Running a ps1 File
  • Executing the Basic Commands Through a ps1 File
  • Creating a Loop in PowerShell
  • Configuring an SSH Server

Safety and Environmental Concerns

  • Protecting a Computer Using a UPS
  • Setting Up a Surge Protected Computer System

Documentation and Professionalism

  • Enabling the Shadow Copies feature in Windows

Exam FAQs

$246 USD

Pearson Vue 

Multiple choice questions (single and multiple response), drag and drops and performance-based.

CompTIA A+ Certification and at least 9 to 12 months of networking experience

The exam contains 90 questions.

90 minutes

700 (on a scale of 900)

If a candidate has passed an exam (or multiple exams) and achieved certification, they cannot retake the exam, using the same exam code, without prior consent from CompTIA. CompTIA beta examinations may only be taken one (1) time by each candidate. A test found to be in violation of the retake policy will be invalidated and the candidate may be subject to a suspension period. Repeat violators will be permanently banned from participation in the CompTIA Certification Program. Candidates must pay the exam price each time they attempt the exam. CompTIA does not offer any free re-tests or discounts on retakes.

Generally after 3 years of launch