CompTIA

Comprehensive Computer Technician (CompTIA A+ 1001/1002)

(220-1001-220-1002) / ISBN : 978-1-64459-042-3
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Skills You’ll Get

The CompTIA A+ certification exam is a globally recognized industry standard for establishing an IT career. The CompTIA A+ Core Series 220-1001 exam and 220-1002 exam cover expanded content on growing IT support roles including expanded baseline security topics. The certification provides a different approach to define competency in operational procedures including basic disaster prevention, recovery, and scripting basics; and a greater dependency on networking and device connectivity.
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1

Troubleshooting

  • Module A: Troubleshooting theory
  • Module B: Safety
  • Module C: Professionalism
  • Summary
2

Motherboards and CPUs

  • Module A: Motherboards
  • Module B: CPUs
  • Summary
3

Computer power supplies

  • Module A: Power supply connectors
  • Module B: Power supply installation
  • Module C: Power supply troubleshooting
  • Summary
4

Memory

  • Module A: Read-only memory
  • Module B: Random access memory
  • Summary
5

Computer expansion

  • Module A: Expansion interfaces
  • Module B: Expansion card installation
  • Module C: Connectors and cables
  • Summary
6

Physical storage

  • Module A: Disk drives
  • Module B: RAID storage
  • Module C: Optical drives
  • Module D: Other storage methods
  • Summary
7

Input-output devices

  • Module A: Input devices
  • Module B: Output devices
  • Module C: Dual input-output devices
  • Summary
8

Display Devices

  • Module A: Display technologies
  • Module B: Display management
  • Summary
9

Operating systems

  • Module A: Windows versions and features
  • Module B: Non-Windows operating systems
  • Module C: Operating system installation and upgrades
  • Module D: Applications and scripting
  • Summary
10

Windows management

  • Module A: Operating system features and tools
  • Module B: Control Panel utilities
  • Module C: Command-line tools
  • Module D: Troubleshooting
  • Summary
11

Network basics

  • Module A: Classifying networks
  • Module B: Network devices
  • Module C: Internet connections
  • Summary
12

Network cables and connectors

  • Module A: Twisted-pair connections
  • Module B: Coaxial connections
  • Module C: Optical media
  • Summary
13

Network protocols

  • Module A: TCP/IP settings
  • Module B: Transport protocols
  • Module C: Application protocols
  • Summary
14

Wireless networking

  • Module A: Wireless technology
  • Module B: Wi-Fi standards
  • Summary
15

Windows networking

  • Module A: Network shares
  • Module B: Network connections
  • Module C: Connection troubleshooting
  • Summary
16

Virtualization and cloud computing

  • Module A: Virtualization
  • Module B: Cloud computing
  • Summary
17

Mobile devices

  • Module A: Mobile device types
  • Module B: Mobile device configuration
  • Module C: Mobile device troubleshooting
  • Summary
18

Security principles

  • Module A: Threats and vulnerabilities
  • Module B: Security controls
  • Summary
19

Security technologies

  • Module A: Operating system security
  • Module B: Security hardware and software
  • Summary
20

Securing devices and data

  • Module A: Workstation security
  • Module B: Mobile device security
  • Module C: Security troubleshooting
  • Summary
21

SOHO network configuration

  • Module A: SOHO router features
  • Module B: Network security
  • Summary
22

Printers and multi-function print devices

  • Module A: Printer technologies
  • Module B: Printer installation and maintenance
  • Module C: Printer troubleshooting
  • Summary
23

Custom computers

  • Module A: Custom computer considerations
  • Summary
24

Operational procedures

  • Module A: IT operations
  • Module B: Environmental factors
  • Module C: Incident response
  • Module D: Backup and recovery
  • Summary
A

Appendix A

  • Exam Objective
B

Appendix B

  • 3D Objects
C

Appendix B

  • 3D Objects

1

Motherboards and CPUs

  • TESTING 1
  • Installing Motherboard Components
  • Installing a PCI Sound Card
  • Identifying a PCI-Bus Slot
  • Assembling Computer Components
  • Installing an Optical Drive and a PCI Sound Card
  • Installing a USB 3.0 PCI Express Card (2.0 x4)
  • Providing Cooling and Ventilation to a Motherboard
  • Identifying a CPU Socket
  • Installing a processor
2

Computer power supplies

  • Replacing the Power Supply
  • Installing SMPS and Connecting it to the Motherboard
  • Replacing the Battery of a Smartphone and Inserting a Memory Card
3

Memory

  • Enabling a Device Driver
  • Disabling a Device Driver
  • Setting Up a Boot Device Priority
  • Enabling Hardware Virtualization
  • Accessing BIOS Setup in Windows 10
  • Viewing the Processor Information
  • Verifying RAM Usage
  • Installing Memory Modules
4

Computer expansion

  • Supplying Power to a SATA Drive
  • Installing Firewire Cards
  • Installing Expansion Cards on a Motherboard
  • Installing a NIC
  • Connecting a USB Printer to a Computer
  • Connecting the Hub with Different Devices Using USB Cables
5

Physical storage

  • Creating a Swap Partition
  • Connecting the Motherboard to the Internal Hard Drive
  • Inserting a CD on a Laptop
  • Copying Files to a Disc Using File Explorer
  • Inserting a Pen Drive into the USB Port
  • Removing a Pen Drive from a Computer
6

Input-output devices

  • Adding a Keyboard Layout
  • Configuring Mouse Settings
  • Connecting Speakers to a Computer
7

Display Devices

  • Configuring a Power Plan
  • Configuring the Screen Resolution Setting
  • Changing the Resolution Setting
8

Operating systems

  • Enabling BranchCache
  • Implementing EFS File Sharing
  • Displaying Windows Versions
  • Adding an MMC snap-in
  • Displaying Windows PowerShell snap-ins
  • Creating a Restore Point
  • Using Task View
  • Using Windows Event Viewer
  • Creating and Running a ps1 File
  • Executing the Basic Commands through a ps1 File
  • Creating Variables
  • Creating a Loop in PowerShell
  • Using Basic Linux Commands
  • Listing Files in a Directory
  • Verifying the Working Directory
  • Working with Directories
  • Performing a Text Search
  • Converting a FAT32 Partition to NTFS
  • Managing NTFS Permissions
  • Disabling a Service
9

Windows management

  • Using MSConfig
  • Using Task Manager to Start an Application
  • Configuring Windows Defender Firewall
  • Converting a Basic Disk to a Dynamic Disk
  • Setting Automatic Windows Update
  • Viewing the Status of a Disk
  • Mounting a Drive to a Folder
  • Editing a Drive Letter
  • Configuring Computer Management Services
  • Observing the Control Panel options in different views
  • Uninstalling a Program
  • Entering Commands at the Command-line
10

Network basics

  • Configuring VLANs
  • Configuring a Router
  • Configuring Port Security on an Access Port
  • Examining an Intrusion Detection Policy
  • Configuring SSH in a Router
  • Connecting Systems to the Internet Through a Firewall Router
  • Connecting a Router to the Laptop
11

Network cables and connectors

  • Connecting the Cable Modem to Access Internet
12

Network protocols

  • Configuring an IPv4 address
  • Configuring an IPv6 address
  • Installing a DHCP Server
  • Assigning Different Classes of IP Address
  • Connecting a Workstation to the LAN and Configuring IPv4 Properties
  • Scanning using Wireshark
13

Windows networking

  • Joining Workgroups or Domains
  • Changing Network Locations
  • Managing Offline Files
  • Sharing a Printer
  • Sharing Folders
  • Using the net Command
  • Creating a Dial-up Connection
  • Connecting to a Remote Computer using a Remote Desktop Connection
  • Creating a Remote Access VPN Connection
  • Configuring a Proxy Server
  • Using the nbtstat command
  • Using the netstat Command
  • Using the nslookup Command
  • Using the ping Command
  • Tracing Route Using Tracert
  • Resolving DNS Cache Records Issues
14

Virtualization and cloud computing

  • Installing Ubuntu
  • Installing Windows 10
  • Using OneDrive
  • Configuring OneDrive
15

Mobile devices

  • Removing an Account from Android
  • Configuring an Email in Android
  • Viewing the iOS Version of an iPhone
  • Setting Up a VPN in Android
  • Turning on Airplane Mode of an iPhone
  • Installing Laptop Components
16

Security principles

  • Reviewing the Top 10 OWASP Attacks
  • Conducting a DoS Attack using Smurf Attack
  • Performing a MITM Attack
  • Conducting IP Spoofing
  • Identifying Virus Threats
  • Using a Symmetric Encryption Algorithm
  • Using an Asymmetric Encryption Algorithm
17

Security technologies

  • Configuring an Audit Group Policy
  • Configuring an Account Password Policy
  • Stopping Permissions Inheritance
  • Propagating Permissions
  • Removing a Credential
18

Securing devices and data

  • Configuring Screensavers
  • Securing User Accounts
  • Creating a New User
  • Using BitLocker 
  • Disabling AutoPlay
  • Locking an iPhone with a Password
  • Using Windows Security
19

SOHO network configuration

  • Performing Network Address Translation (NAT)
  • Configuring a Wireless Access Point (WAP)
20

Printers and multi-function print devices

  • Inserting Ink Cartridges into a Printer
  • Installing a Printer
21

Operational procedures

  • Setting Up a Surge Protected Computer System
  • Using a UPS to Power the Computer Components and Ensure the Network Connectivity
  • Backing up Files
  • Restoring Files

Why Do Learners Love This Course?

uCertify has given me the opportunity to be an active reviewer for their CompTIA A+ course and I've reviewed the course and found the course very much complete and in-depth in itself. It has covered & explained all the concepts in details and I believe anyone who is planning to clear the CompTIA A+ certification course must opt this course and get the best out of it. It is a sincere effort done by the creators of uCertify courses as well as the reviewers to make their courses a renowned one. Thank You Team uCertify for giving me the opportunity to to review the course and be a part of uCertify.

Gaurav Roy
Tech Developer and Writer

Overall review is good. Enjoyed the pre-test which took me an hour and then used 45 minutes to review. I tend to be a slow reader so others most likely can expect to complete faster. The results of the pre-test provided good explanations and links to modules for learning and for some provided links to additional reading on the internet. I found the explanations well suited for a beginner and for those who have been away from break/fix was a good refresher.

James Jackson
Director of ESA Data & Analytics; Asst. Dir. Data Analysis & Systems Integration

This course includes a variety of learning materials including a pre-assessment exam, chapter lessons, performance-based activities, several large-bank practice tests, chapter glossaries, and a post-assessment exam. Uniquely, the course is capped off with an innovative 3D avatar "game" experience where learners assume the role of a technician/avatar in order to move about a virtual reality space to perform various technical tasks. This is a clever way to simulate the real-world to say the least.

Nicholas Lane
Technical Instructor

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There are no prerequisite CompTIA A+ certification. However, CompTIA recommends 9 to 12 months hands-on experience in the lab or field.

USD 232 per exam

Pearson VUE

Multiple choice questions (single and multiple response), drag and drop, and performance-based questions

The exam contains 90 questions.

90 minutes

  • 220- 1001: 675
  • 220-1002: 700

(on a scale of 100-900)

In the event that you fail your first attempt at passing the A+ examination, CompTIA's retake policies are:

  1. CompTIA does not require a waiting period between the first and second attempt to pass such examination. However, if you need a third or subsequent attempt to pass the examination, you shall be required to wait for a period of at least 14 calendar days from the date of your last attempt before you can retake the exam.
  2. If a candidate has passed an exam, he/she cannot take it again without prior consent from CompTIA.
  3. A test result found to be in violation of the retake policy will not be processed, which will result in no credit awarded for the test taken. Repeat violators will be banned from participation in the CompTIA Certification Program.
  4. Candidates must pay the exam price each time they attempt the exam. CompTIA does not offer free re-tests or discounts on retakes.

CompTIA A+ certification expires after three years from the date of issue, after which the certification holder will need to renew their certification via CompTIA's Continuing Education Program.

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Comprehensive Computer Technician (CompTIA A+ 1001/1002)

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