CompTIA

Comprehensive Computer Technician (CompTIA A+ 1001/1002)

From hardware to security, this CompTIA A+ 1001/1002 course makes sure you don’t just fix problems…you prevent them.

(220-1001-220-1002) / ISBN : 978-1-64459-042-3
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About This Course

Enroll in our CompTIA A+ 1001/1002 certification training that turns you into the tech expert companies trust.  

In this course, dive into motherboards, CPUs, power supplies, and memory, then tackle networking, security, and troubleshooting like a pro. Learn how to install hardware, configure operating systems, secure devices, and even set up SOHO networks. 

From basic PC builds to advanced virtualization, you’ll get hands-on with labs that mimic actual tech scenarios, so you can stop Googling fixes and start solving problems with confidence.

Skills You’ll Get

  • Hardware Installation & Troubleshooting: Assemble, upgrade, and repair PC components like motherboards, CPUs, RAM, and storage devices.
  • Operating System Configuration & Management: Install, optimize, and troubleshoot Windows and non-Windows OS, including command-line tools and scripting.
  • Network Setup & Security: Configure wired/wireless networks, implement security protocols, and manage SOHO router settings.
  • Device & Data Security: Apply encryption, malware protection, and access controls to secure workstations and mobile devices.
  • IT Operational Best Practices: Follow safety protocols, perform backups, and apply professional troubleshooting methodologies.
Download Course Outline

1

Troubleshooting

  • Module A: Troubleshooting theory
  • Module B: Safety
  • Module C: Professionalism
  • Summary
2

Motherboards and CPUs

  • Module A: Motherboards
  • Module B: CPUs
  • Summary
3

Computer power supplies

  • Module A: Power supply connectors
  • Module B: Power supply installation
  • Module C: Power supply troubleshooting
  • Summary
4

Memory

  • Module A: Read-only memory
  • Module B: Random access memory
  • Summary
5

Computer expansion

  • Module A: Expansion interfaces
  • Module B: Expansion card installation
  • Module C: Connectors and cables
  • Summary
6

Physical storage

  • Module A: Disk drives
  • Module B: RAID storage
  • Module C: Optical drives
  • Module D: Other storage methods
  • Summary
7

Input-output devices

  • Module A: Input devices
  • Module B: Output devices
  • Module C: Dual input-output devices
  • Summary
8

Display Devices

  • Module A: Display technologies
  • Module B: Display management
  • Summary
9

Operating systems

  • Module A: Windows versions and features
  • Module B: Non-Windows operating systems
  • Module C: Operating system installation and upgrades
  • Module D: Applications and scripting
  • Summary
10

Windows management

  • Module A: Operating system features and tools
  • Module B: Control Panel utilities
  • Module C: Command-line tools
  • Module D: Troubleshooting
  • Summary
11

Network basics

  • Module A: Classifying networks
  • Module B: Network devices
  • Module C: Internet connections
  • Summary
12

Network cables and connectors

  • Module A: Twisted-pair connections
  • Module B: Coaxial connections
  • Module C: Optical media
  • Summary
13

Network protocols

  • Module A: TCP/IP settings
  • Module B: Transport protocols
  • Module C: Application protocols
  • Summary
14

Wireless networking

  • Module A: Wireless technology
  • Module B: Wi-Fi standards
  • Summary
15

Windows networking

  • Module A: Network shares
  • Module B: Network connections
  • Module C: Connection troubleshooting
  • Summary
16

Virtualization and cloud computing

  • Module A: Virtualization
  • Module B: Cloud computing
  • Summary
17

Mobile devices

  • Module A: Mobile device types
  • Module B: Mobile device configuration
  • Module C: Mobile device troubleshooting
  • Summary
18

Security principles

  • Module A: Threats and vulnerabilities
  • Module B: Security controls
  • Summary
19

Security technologies

  • Module A: Operating system security
  • Module B: Security hardware and software
  • Summary
20

Securing devices and data

  • Module A: Workstation security
  • Module B: Mobile device security
  • Module C: Security troubleshooting
  • Summary
21

SOHO network configuration

  • Module A: SOHO router features
  • Module B: Network security
  • Summary
22

Printers and multi-function print devices

  • Module A: Printer technologies
  • Module B: Printer installation and maintenance
  • Module C: Printer troubleshooting
  • Summary
23

Custom computers

  • Module A: Custom computer considerations
  • Summary
24

Operational procedures

  • Module A: IT operations
  • Module B: Environmental factors
  • Module C: Incident response
  • Module D: Backup and recovery
  • Summary
A

Appendix A

  • Exam Objective
B

Appendix B

  • 3D Objects
C

Appendix B

  • 3D Objects

1

Motherboards and CPUs

  • TESTING 1
  • Installing Motherboard Components
  • Installing a PCI Sound Card
  • Identifying a PCI-Bus Slot
  • Assembling Computer Components
  • Installing an Optical Drive and a PCI Sound Card
  • Installing a USB 3.0 PCI Express Card (2.0 x4)
  • Providing Cooling and Ventilation to a Motherboard
  • Identifying a CPU Socket
  • Installing a processor
2

Computer power supplies

  • Replacing the Power Supply
  • Installing SMPS and Connecting it to the Motherboard
  • Replacing the Battery of a Smartphone and Inserting a Memory Card
3

Memory

  • Enabling a Device Driver
  • Disabling a Device Driver
  • Setting Up a Boot Device Priority
  • Enabling Hardware Virtualization
  • Accessing BIOS Setup in Windows 10
  • Viewing the Processor Information
  • Verifying RAM Usage
  • Installing Memory Modules
4

Computer expansion

  • Supplying Power to a SATA Drive
  • Installing Firewire Cards
  • Installing Expansion Cards on a Motherboard
  • Installing a NIC
  • Connecting a USB Printer to a Computer
  • Connecting the Hub with Different Devices Using USB Cables
5

Physical storage

  • Creating a Swap Partition
  • Connecting the Motherboard to the Internal Hard Drive
  • Inserting a CD on a Laptop
  • Copying Files to a Disc Using File Explorer
  • Inserting a Pen Drive into the USB Port
  • Removing a Pen Drive from a Computer
6

Input-output devices

  • Adding a Keyboard Layout
  • Configuring Mouse Settings
  • Connecting Speakers to a Computer
7

Display Devices

  • Configuring a Power Plan
  • Configuring the Screen Resolution Setting
  • Changing the Resolution Setting
8

Operating systems

  • Enabling BranchCache
  • Implementing EFS File Sharing
  • Displaying Windows Versions
  • Adding an MMC snap-in
  • Displaying Windows PowerShell snap-ins
  • Creating a Restore Point
  • Using Task View
  • Using Windows Event Viewer
  • Creating and Running a ps1 File
  • Executing the Basic Commands through a ps1 File
  • Creating Variables
  • Creating a Loop in PowerShell
  • Using Basic Linux Commands
  • Listing Files in a Directory
  • Verifying the Working Directory
  • Working with Directories
  • Performing a Text Search
  • Converting a FAT32 Partition to NTFS
  • Managing NTFS Permissions
  • Disabling a Service
9

Windows management

  • Using MSConfig
  • Using Task Manager to Start an Application
  • Configuring Windows Defender Firewall
  • Converting a Basic Disk to a Dynamic Disk
  • Setting Automatic Windows Update
  • Viewing the Status of a Disk
  • Mounting a Drive to a Folder
  • Editing a Drive Letter
  • Configuring Computer Management Services
  • Observing the Control Panel options in different views
  • Uninstalling a Program
  • Entering Commands at the Command-line
10

Network basics

  • Configuring VLANs
  • Configuring a Router
  • Configuring Port Security on an Access Port
  • Examining an Intrusion Detection Policy
  • Configuring SSH in a Router
  • Connecting Systems to the Internet Through a Firewall Router
  • Connecting a Router to the Laptop
11

Network cables and connectors

  • Connecting the Cable Modem to Access Internet
12

Network protocols

  • Configuring an IPv4 address
  • Configuring an IPv6 address
  • Installing a DHCP Server
  • Assigning Different Classes of IP Address
  • Connecting a Workstation to the LAN and Configuring IPv4 Properties
  • Scanning using Wireshark
13

Windows networking

  • Joining Workgroups or Domains
  • Changing Network Locations
  • Managing Offline Files
  • Sharing a Printer
  • Sharing Folders
  • Using the net Command
  • Creating a Dial-up Connection
  • Connecting to a Remote Computer using a Remote Desktop Connection
  • Creating a Remote Access VPN Connection
  • Configuring a Proxy Server
  • Using the nbtstat command
  • Using the netstat Command
  • Using the nslookup Command
  • Using the ping Command
  • Tracing Route Using Tracert
  • Resolving DNS Cache Records Issues
14

Virtualization and cloud computing

  • Installing Ubuntu
  • Installing Windows 10
  • Using OneDrive
  • Configuring OneDrive
15

Mobile devices

  • Removing an Account from Android
  • Configuring an Email in Android
  • Viewing the iOS Version of an iPhone
  • Setting Up a VPN in Android
  • Turning on Airplane Mode of an iPhone
  • Installing Laptop Components
16

Security principles

  • Reviewing the Top 10 OWASP Attacks
  • Conducting a DoS Attack using Smurf Attack
  • Performing a MITM Attack
  • Conducting IP Spoofing
  • Identifying Virus Threats
  • Using a Symmetric Encryption Algorithm
  • Using an Asymmetric Encryption Algorithm
17

Security technologies

  • Configuring an Audit Group Policy
  • Configuring an Account Password Policy
  • Stopping Permissions Inheritance
  • Propagating Permissions
  • Removing a Credential
18

Securing devices and data

  • Configuring Screensavers
  • Securing User Accounts
  • Creating a New User
  • Using BitLocker 
  • Disabling AutoPlay
  • Locking an iPhone with a Password
  • Using Windows Security
19

SOHO network configuration

  • Performing Network Address Translation (NAT)
  • Configuring a Wireless Access Point (WAP)
20

Printers and multi-function print devices

  • Inserting Ink Cartridges into a Printer
  • Installing a Printer
21

Operational procedures

  • Setting Up a Surge Protected Computer System
  • Using a UPS to Power the Computer Components and Ensure the Network Connectivity
  • Backing up Files
  • Restoring Files

Why Do Learners Love This Course?

I recently had the opportunity to study the Comprehensive Computer Technician (CompTIA A+ 220–1001/1002) course and performance labs provided by uCertify. To start, this course was one of the most in-depth courses I have ever taken. Right off the bat, you challenged with a Pre Assessment to gauge your current knowledge.

Arthur Briscoe
Software Developer

I took the CompTIA A + course from uCertify and was really impressed with the quality of the material. Not only because it is well armed, but because at the end of each lesson it has a questionnaire, where we can demonstrate our learned skills. In case the answer is incorrect we can verify in what we fail and that we must reinforce to be able to advance with the course.

Rolando kohl
VMware Architect - Cloud Administrator

This course includes a variety of learning materials including a pre-assessment exam, chapter lessons, performance-based activities, several large-bank practice tests, chapter glossaries, and a post-assessment exam. Uniquely, the course is capped off with an innovative 3D avatar "game" experience where learners assume the role of a technician/avatar in order to move about a virtual reality space to perform various technical tasks. This is a clever way to simulate the real-world to say the least.

Nicholas Lane
Technical Instructor

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The CompTIA A+ 220-1001 and 220-1002 (Core 1 & Core 2) exams retired on October 20, 2022.

Current versions (as of 2025) are 220-1201/1202, launched in March 2025.

The CompTIA A+ 1001 (Core 1) and 1002 (Core 2) exams are the two-part certification that validates foundational IT skills for technical support and IT operational roles.

Core 1 (1001) covers:

  • Hardware (motherboards, CPUs, RAM, storage)
  • Networking (cabling, protocols, Wi-Fi)
  • Mobile devices (smartphones, tablets)
  • Hardware & network troubleshooting

Core 2 (1002) covers:

  • Operating systems (Windows, Linux, macOS, ChromeOS)
  • Security (threats, encryption, authentication)
  • Software troubleshooting
  • Operational procedures (safety, documentation, scripting)

Passing both exams earns you the CompTIA A+ certification, a globally recognized credential for entry-level IT jobs.

Yes, the CompTIA A+ certification is worth it if you want to:

  • Start an IT career (help desk, tech support, field service)
  • Prove hands-on skills (hardware, OS, security, networking)
  • Meet job requirements (many employers require or prefer A+) 
  • Build a foundation for higher certs (Network+, Security+, CySA+)
  • Increase earning potential (certified techs often earn more than non-certified peers)

It’s especially valuable for beginners since it doesn’t require prior experience and is trusted by employers like Dell, HP, and Intel.

Become a Certified Technician

  Gain a solid foundation in IT support, covering hardware, software, networking, and troubleshooting techniques.

$419.99

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