Cisco Certified Support Technician CCST Networking (100-150)

(100-150.AB1) / ISBN : 978-1-64459-521-3
This course includes
Lessons
TestPrep
Hands-On Labs
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About This Course

The Cisco Certified Support Technician (CCST) Networking course is designed to equip you with the essential skills and knowledge required to excel in network support roles. This course focuses on mastering network troubleshooting, maintenance, and support techniques using Cisco technologies. The course covers the key areas such as Introduction to Network Support, Networking Fundamentals, Cisco Networking Technologies, Network Troubleshooting, Network Security, Remote Support and Monitoring.

Skills You’ll Get

The Cisco Certified Support Technician (CCST) Networking certification validates an individual’s skills and knowledge of entry-level networking concepts and topics. The certification demonstrates foundational knowledge and skills needed to show how networks operate, including the devices, media, and protocols that enable network communications.

The Cisco Certified Support Technician (CCST) Networking certification is also a first step toward CCNA certification.

Get the support you need. Enroll in our Instructor-Led Course.

Lessons

25+ Lessons | 350+ Exercises | 203+ Quizzes | 426+ Flashcards | 426+ Glossary of terms

TestPrep

50+ Pre Assessment Questions | 4+ Full Length Tests | 50+ Post Assessment Questions | 200+ Practice Test Questions

Hands-On Labs

64+ LiveLab | 64+ Video tutorials | 02:41+ Hours

Video Lessons

35+ Videos | 05:42+ Hours

1

Introduction

2

Shipping Things

  • The Purpose of Packaging
  • Addressing
  • Packaging Data
  • Tunnels
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
3

Addresses

  • Address Scope
  • Physical Addresses
  • Internet Protocol Version 4
  • Why Two Addresses?
  • Internet Protocol Version 6
  • Aggregation
  • Network Prefixes
  • Ports and Sockets
  • Network Address Translation
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
4

Routing and Switching

  • Assigning IP Addresses to Hosts
  • Host-to-Host Communication and Address Resolution on a Single Wire
  • Switching Packets
  • Routing Packets
  • Redirects and Relays
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
5

Wired Host Networking Configuration

  • Windows
  • macOS
  • Linux
  • Verifying Connectivity
  • Finding Your Public IP Address
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
6

What’s in a Network?

  • Hosts and Virtual Hosts
  • Mobile Devices
  • Things
  • Middleboxes
  • The Global Internet
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
7

Network Models

  • Why Are Models Important?
  • The OSI Seven-Layer Model
  • The TCP/IP Model
  • The Recursive Internet Architecture
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
8

Wired Networks

  • Electrical Transmission and Interference
  • The Maximum Transmission Unit
  • Ethernet over Copper
  • Fiber
  • Pluggable Interfaces
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
9

Wireless Networks

  • Free Space Concepts
  • Wi-Fi
  • Cellular
  • Satellite
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
10

Bandwidth, Delay, and Jitter

  • Bandwidth and Throughput
  • Bandwidth and Delay
  • Jitter
  • Measuring Network Performance
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
11

Basic Network Hardware

  • Hardware, Ports, and Lights
  • Network Diagrams
  • Network Wiring
  • Handling the Heat
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
12

Local Area Networks

  • Building and Campus Networks
  • The Home Network
  • Configuring the Home Network
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
13

Wide Area Networks

  • Common Challenges to Building Wide Area Networks
  • Metro and Last-Mile Network Design
  • Transit Provider Design
  • Ring and Hub-and-Spoke Topologies
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
14

Data Centers and Fabrics

  • Web Applications
  • Internet Exchange Points
  • Spine-and-Leaf Fabrics
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
15

Network Transport

  • Internet Protocol Version 4
  • Internet Protocol Version 6
  • User Datagram Protocol
  • Transmission Control Protocol
  • Quick UDP Internet Connections (QUIC)
  • Identifying Flows
  • Path MTU Discovery
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
16

Application Transport

  • Marshaling Systems
  • Secure Shell
  • Hypertext Transfer Protocol
  • File Transfer Protocol
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
17

Names and Time

  • The Domain Name Space
  • The Life of a DNS Query
  • DNS Architecture and Operations
  • DNS Security and Privacy
  • Diagnosing DNS
  • The Network Time Protocol
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
18

Cloud Computing

  • Cloud Computing
  • Public versus Private Cloud
  • The Impact of Cloud Computing on Network Engineering
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
19

Security and Privacy Concepts

  • A Security Taxonomy
  • Privacy Concepts
  • Authentication, Authorization, and Accounting
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
20

Attacks and Threats

  • Defining Attacks and Threats
  • Gaining Access
  • Lateral Movement
  • Attack Actions
  • Denial of Service
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
21

Security Tools

  • Authentication Tools
  • Defensive Tools and Design
  • Countering Spam and Phishing
  • Encryption
  • Virtual Private Networks
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
22

Managing Networks

  • Network Documentation
  • Network Processes and Lifecycle
  • Management Challenges
  • Connecting to Manage
  • Management Systems
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
23

Troubleshooting

  • Failure Terminology
  • Troubleshooting Tools and Techniques
  • Packet Captures
  • Advice to Troubleshooters
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
24

Configuring a Network

  • Foundation Topics
  • Initial Access
  • Configuring IPv4
  • Configuring Routing
  • Configuring Remote Access and Security
  • Adding IPv6
  • Adding a Switch
  • Lesson Review
  • Review All the Key Topics
  • Concepts and Actions
25

Final Preparation

  • Advice to Future Engineers
  • Learning Consolidation Activities

2

Addresses

  • Viewing the MAC Address on Different Interfaces
  • Configuring an IPv6 Address
  • Configuring PAT
  • Configuring NAT
3

Routing and Switching

  • Implementing DHCPv4 - Packet Tracer
  • Configuring SLAAC - Packet Tracer
  • Configuring a Router with IPv4 and IPv6 Addresses - Packet Tracer
  • Configuring a DHCP Server
  • Investigating STP Loop Prevention - Packet Tracer
  • Configuring EIGRP
  • Configuring OSPF
  • Configuring a Router
  • Configuring BGP
4

Wired Host Networking Configuration

  • Using the arp and netstat Utilities
  • Using the net Command
  • Using Command Line Tools
5

What’s in a Network?

  • Using Windows Firewall
  • Performing Intrusion Detection
7

Wired Networks

  • Connecting Devices in a Bus Topology
  • Powering the Device Using PoE
  • Preparing a Temporary Server for the Network or Internet Connection
10

Basic Network Hardware

  • Mounting the Switch in the Rack
11

Local Area Networks

  • Connecting an Analog Modem to a Laptop
  • Configuring a SOHO Network - Packet Tracer
  • Connecting an iPhone to a Wi-Fi Network
  • Disabling Mobile Data on an iPhone
  • Enabling Cellular Data on an Android Phone
  • Checking the Network Connectivity Using an Ethernet Loopback Plug
  • Configuring WAP - Packet Tracer
  • Connecting a Wireless Router to a Laptop
14

Network Transport

  • Understanding the IPv4 Header
  • Displaying the Structure of the UDP Segment
  • Displaying the Structure of the TCP Segment
15

Application Transport

  • Configuring an SSH Server
  • Configuring an FTP Server
16

Names and Time

  • Adding a DNS Server
  • Configuring DNS Resource Records
  • Using the dig and nslookup Commands
  • Configuring Multi-stratum NTP
18

Security and Privacy Concepts

  • Examining AD Objects
  • Configuring OpenLDAP Utilities
19

Attacks and Threats

  • Searching Exploits Using searchsploit
  • Using Social Engineering Techniques to Plan an Attack
  • Performing the MITM Attack
  • Simulating a DDoS Attack
  • Simulating a DoS Attack
20

Security Tools

  • Setting Up a DMZ
  • Configuring Stateless and Stateful DHCPv6 - Packet Tracer
  • Exploiting SMTP
  • Using an Asymmetric Encryption Algorithm
  • Using a Symmetric Encryption Algorithm
  • Installing the Proxy Server Feature
  • Configuring a VPN
21

Managing Networks

  • Enforcing a Security Template
  • Creating a Security Template
  • Connecting to a Remote Computer Using RDP
  • Exploiting SNMP
22

Troubleshooting

  • Capturing a Packet Using Wireshark
23

Configuring a Network

  • Performing a Router on a Stick - Packet Tracer
  • Configuring Static Routing
  • Using the show ip route Command
  • Configuring SSH on a Router - Packet Tracer
  • Securing Switches - Packet Tracer
  • Configuring VLAN and Trunking - Packet Tracer

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125 USD

Pearson VUE

The exam consists of multiple Choice questions.

There are no pre-requisites for this certification.

The exam contains 40-50 questions.

50 minutes

70%

Candidates who fail an Entry, Associate, Professional, Specialist-level, or CCDE written exam must wait five calendar days, beginning the day after the failed attempt, before they may retest for the same exam.

Cisco Certified Support Technician CCST Networking (100-150)

$279.99

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