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Complete A+ Guide to IT Hardware & Software (1001/1002)
(pearson-220-1001-220-1002-schmidt-complete)
/ ISBN: 9781644590829
This course includes
Lessons
TestPrep
LiveLab
Mentoring (Add-on)
Complete A+ Guide to IT Hardware & Software (1001/1002)
Become a certified CompTIA A+ professional with the Complete A+ Guide to IT Hardware and Software course and lab. The lab provides a virtual environment for users to explore and learn. The CompTIA A+ training course and lab cover CompTIA A+ exam objectives and provide skills to work with mobile devices, networking technology, hardware, installing and configuring operating systems, expanded security, software troubleshooting, and more.
CompTIA A+ exam is a globally accepted industry standard for establishing an IT career. CompTIA A+ 220-1001 and 220-1002 exams cover expanded content on growing IT support roles including expanded baseline security topics. The certification exam provides a different approach to define competency in operational procedures including basic disaster prevention, recovery, and scripting basics and a greater dependency on networking and device connectivity.
Lessons
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21+ Lessons
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262+ Exercises
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275+ Quizzes
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1514+ Flashcards
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1528+ Glossary of terms
TestPrep
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180+ Pre Assessment Questions
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2+ Full Length Tests
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180+ Post Assessment Questions
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360+ Practice Test Questions
LiveLab
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135+ LiveLab
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128+ Video tutorials
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18:29+ Hours
Video Lessons
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13+ Videos
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02:02+ Hours
- What's New in the Eighth Edition?
- Organization of the Text
- Features of This Course
- CompTIA A+ Exam Objectives
- Who Needs This Course?
- Technician Qualities
- Breaking into IT with the CompTIA A+ Certification
- Basic Skills for This Course
- Types of Computers
- Basic Computer Hardware
- Mice and Keyboards
- Common Peripherals
- 1s and 0s
- Safety Notes
- Lesson Summary
- Activities
- Introduction to Connectivity
- External Connectivity
- Mouse and Keyboard Ports
- Video Ports
- Multipurpose Ports
- Audio Ports
- eSATA Ports
- Network Ports
- Modem and Serial Ports
- Network Cabling
- Integrated Motherboard Ports
- Getting to Know Ports
- Wireless Connectivity for Input Devices
- Soft Skills: Using Appropriate Titles
- Lesson Summary
- Activities
- Introduction to the Motherboard
- Processor Overview
- Processor Basics
- Speeding Up Processor Operations Overview
- Cache
- Clocking
- Threading Technology
- Connecting to the Processor
- Multicore Processors
- Graphics Processing Unit (GPU)
- Introduction to Virtualization
- Intel Processors
- AMD Processors
- CPU Sockets
- Processor Cooling
- Installing a Processor
- Upgrading Processors
- Overclocking Processors
- Installing CPU Thermal Solutions
- Expansion Slots
- PCI (Peripheral Component Interconnect)
- AGP (Accelerated Graphics Port)
- PCIe (Peripheral Component Interconnect Express)
- Chipsets
- Types of Motherboards
- Upgrading and Replacing Motherboards
- Motherboard Troubleshooting
- Soft Skills: Active Listening
- Lesson Summary
- Activities
- Configuration Overview
- BIOS Overview
- The Setup Program
- Flash BIOS
- BIOS/UEFI Configuration Settings
- CMOS Memory
- Motherboard Battery
- Firmware Updates: Flashing the BIOS/UEFI
- Clearing CMOS
- Other Configuration Parameters
- Hardware Configuration Overview
- Installing a USB Device
- Installing an eSATA Card
- Installing a Network Interface Card
- Video Overview
- Video Cards
- Troubleshooting Configurations
- Soft Skills: A Good Technician Practice: Changing Only One Thing At A Time
- Lesson Summary
- Activities
- Disassembly Overview
- Electrostatic Discharge (ESD)
- Electromagnetic Interference (EMI)
- Tools
- Disassembly
- Reassembly
- Preventive Maintenance
- Basic Electronics Overview
- Power Supply Overview
- Replacing or Upgrading a Power Supply
- Power Protection
- Symptoms of Power Supply Problems
- Soft Skills: Written Communications Skills
- Lesson Summary
- Activities
- Memory Overview
- Memory Physical Packaging
- Planning a Memory Installation
- Installing Memory Overview
- Adding More Cache/RAM
- Windows Disk Caching
- Monitoring Memory Usage in Windows
- Older Applications in Windows
- Troubleshooting Memory Problems
- Flash Memory
- Soft Skills: Teamwork
- Lesson Summary
- Activities
- Storage Devices Overview
- Hard Drive Overview
- Solid State Drive (SSD) Overview
- Hard Drive Interfaces Overview
- M.2 and NVMe
- PATA, SATA, and SAS Connectivity
- Storage Device Configuration Overview
- System BIOS/UEFI Configuration for Hard Drives
- Hard Drive Preparation Overview
- Windows Disk Management
- Fault Tolerance
- Removable Drive Storage
- Windows Storage Spaces
- Disk Caching/Virtual Memory
- Troubleshooting Storage Devices Overview
- Troubleshooting New Storage Device Installation
- Troubleshooting Previously Installed Storage Devices
- RAID Issues
- SSD Issues
- Soft Skills: Phone Skills
- Lesson Summary
- Activities
- Multimedia Devices Overview
- Optical Drive Overview
- Optical Drive Installation
- Troubleshooting Optical Drive Issues
- Introduction to Audio
- Installing Sound Cards
- Sound Cards Using Windows
- Speakers
- Troubleshooting Sound Problems
- Scanners
- KVMs
- Projectors
- Video Recording
- Installing and Configuring Other Peripheral Devices
- Soft Skills: Attitude
- Lesson Summary
- Activities
- Printers Overview
- Printer Ports
- Categories of Printers
- Impact Printers
- Inkjet Printers
- Laser Printers
- Thermal Printers
- 3D Printers
- Paper
- Virtual Printing
- Refilling Cartridges, Re-inking Ribbons, and Recycling Cartridges
- Upgrading Printers
- Printer Maintenance
- USB Printer Installation
- Installing a Local Printer
- Printers in the Windows Environment
- Printers in the macOS Environment
- Printing Device Sharing
- Cloud Printing
- General Printer Troubleshooting
- USB-Attached Printer Troubleshooting
- Windows Printer Troubleshooting
- Impact Printer Troubleshooting
- Inkjet Printer Troubleshooting
- Laser Printer Troubleshooting
- Soft Skills: Work Ethics
- Lesson Summary
- Activities
- Mobile Device Overview
- Using Mobile Devices
- Cell Phones
- Mobile Apps
- Mobile Device Wired Connectivity
- Mobile Device Wireless Connectivity
- Mobile Device Email Configuration
- Mobile Device Synchronization and Backup
- Other Mobile Software Tools
- Laptops Overview
- Laptop Hardware
- Laptop Power
- Laptop Repairs Overview
- Laptop Display
- Mobile Device Security
- Mobile Device Travel and Storage
- Mobile Device Troubleshooting Overview
- Soft Skills: A Word About Appearance
- Lesson Summary
- Activities
- Design Overview
- Computer System Design
- Motherboard and Associated Component Design
- Power Supply and Case Design
- Storage Subsystem Design
- Audio Subsystem Design
- Display Subsystem Design
- Troubleshooting Overview
- Step 1. Identify the Problem
- Step 2. Establish a Theory of Probable Cause (Question the Obvious)
- Step 3. Test the Theory to Determine the Cause
- Step 4. Establish a Plan of Action to Resolve the Problem and Implement the Solution
- Step 5. Verify Full System Functionality and, if Applicable, Implement Preventive Measures
- Step 6. Document Findings, Actions, and Outcomes
- Sample Troubleshooting Flowcharts
- Soft Skills: Dealing With Irate Customers
- Lesson Summary
- Activities
- Internet Connectivity Overview
- Dial-up Overview
- Serial Communication Overview
- Configuring Traditional Serial Devices
- 56 kbps Modems
- Digital Modems and ISDN
- VoIP
- Cable Modems
- xDSL Modems
- Satellite Modems
- Modem Preventive Maintenance
- Mobile Connectivity Overview
- Virtualization Basics
- Cloud Computing
- Web Browsers
- Basic Web Browser Issues
- Soft Skills: Mentoring
- Lesson Summary
- Activities
- Networking Overview
- Attaching to Different Types of Networks
- Network Topologies
- Network Media Overview
- Copper Media
- Protecting Your Network and Cable Investment
- Ethernet Concepts
- Ethernet over Power
- The OSI Model
- The TCP/IP Model
- Network Addressing
- More IPv4 Addressing
- Wireless Networks Overview
- Wireless Network Standards
- Bluetooth
- Wireless Network Components
- Wireless Network Design
- Antenna Basics
- End-User Device Configuration Overview
- Adding a Computer to a Windows Domain
- Configuring an End-User Device: Addressing
- Wireless NIC-Specific Settings
- Advanced NIC Properties
- NIC Configuration When Using Virtualization
- Thin or Thick Client Installation Overview
- Wireless AP/Router Basic Configuration
- WWAN Cellular Configuration
- IoT and Smart Devices
- Network Troubleshooting
- Troubleshooting Cable and DSL Modems
- Network Printers
- Network Printer Troubleshooting
- Network Servers
- Embedded and Legacy Systems
- Network Terminology
- The TCP/IP Model in Action
- Using the Network and Sharing Center Section of the Control Panel
- Introduction to Shared Folders
- Network Connectivity
- Soft Skills: Being Proactive
- Lesson Summary
- Activities
- Operating Systems Overview
- User Interaction with Operating Systems
- Overview of Popular Operating Systems
- 32-bit vs. 64-bit Operating Systems
- Windows 7/8/8.1/10 Versions
- Workstation Operating Systems
- Operating Systems for Mobile Devices
- End-of-Life Concerns
- Update Concerns
- Compatibility Concerns
- Corporate Operating System Needs
- Basic Windows Usage Overview
- Shortcuts and Tiles
- Windows 7 Desktop Components
- Windows Desktop/Start Screen Components
- Windows 10 Desktop Components
- Interactions Within a Window
- Managing Windows Files and Folders
- Searches and Indexing
- Attributes, Compression, and Encryption
- Introduction to Windows Control Panel Utilities
- Determining the Windows Version
- Windows Registry
- Editing the Windows Registry
- Backing Up Data
- Recovering the Windows OS
- WinRE
- Soft Skills: Staying Current
- Lesson Summary
- Activities
- Scripting Overview
- Command Prompt Overview
- Command Prompt Basics
- Moving Around from a Command Prompt
- The md and rd Commands
- Two Useful Commands: del and type
- Copying Files
- The attrib Command
- Why Learn Commands?
- PowerShell
- Other Commands You Should Look Over
- Command Format
- Introduction to Scripting
- Script File Types
- Environment Variables
- Script Syntax
- Introduction to Script Programming
- Variables
- Data Types
- Examples of Using Variables
- Comments
- Basic Script Constructs
- Decisions: The Selection Structure
- Compound Conditions and Logical Operators
- Loops: The Repetition Structure
- A Brief Look at VBScript and PowerShell
- Soft Skills: Changing Perspective When Troubleshooting
- Lesson Summary
- Activities
- Advanced Windows Overview
- Preinstallation of Windows
- Installation/Upgrade of Windows
- Corporate Windows Deployment
- Verifying the Installation
- Troubleshooting a Windows Installation
- Reloading Windows
- Windows Updates
- Backing Up the Windows Registry and Data
- Configuring Windows Overview
- Configuring Windows
- Adding Devices
- Installing/Removing Software
- Computer Management Console
- System Tools
- User Account Management
- Managing Storage
- Managing Services and Applications
- Data Sources (ODBC)
- Print Management Console
- Overview of the Windows Boot Process
- Speeding Up the Windows Boot Process
- Troubleshooting the Windows Boot Process
- Black Screen/Video Issues
- Recovery Console
- Advanced Boot Options/Startup Settings Menu
- System Configuration Utility
- Task Manager
- Troubleshooting a Service That Does Not Start
- Slow Boot
- Troubleshooting Windows Network Settings
- Windows Reboots
- Shutdown Problems
- Power Options
- Supporting Windows Computers Remotely
- Preventive Maintenance for Your Operating System
- Soft Skills: Avoiding Burnout
- Lesson Summary
- Activities
- Introduction to macOS
- Navigating the User Interface
- Basic System Usage, Updates, and Backups
- Management and Troubleshooting Tools
- Utilities
- Introduction to Linux
- Navigating the User Interface
- Basic System Usage, Updates, and Backups
- Command-Line Interface
- macOS and Linux Best Practices
- Soft Skills: Be Humble
- Lesson Summary
- Activities
- Security Overview
- Security Policy
- Physical Security
- Logical Security
- End-User Education
- Protecting Access to Local and Network Resources
- Permissions
- Folder Options
- Protecting the Operating System and Data
- Internet Security
- Parental Controls
- NAT/PAT
- VPN Configuration
- Remote Access to Network Devices
- Internet Appliances
- Wireless Network Security Overview
- Security Incident Reporting
- A Final Word About Security
- Soft Skills: Building Customer Trust
- Lesson Summary
- Activities
- Operational Procedures Overview
- Adverse Power Conditions
- Surge Protectors
- Line Conditioners
- Battery Backup
- IT Documentation
- Change Management
- Soft Skills: Communication Skills
- Lesson Summary
- Activities
- Exercises
Hands on Activities (Live Labs)
- Adding a Keyboard Layout
- Configuring Mouse Settings
- Installing Motherboard Components
- Installing a PCI Sound Card
- Identifying a PCI-Bus Slot
- Viewing the Processor Information
- Enabling Hardware Virtualization
- Identifying a CPU Socket
- Providing Cooling and Ventilation to a Motherboard
- Installing a processor
- Installing Expansion Cards on a Motherboard
- Installing a NIC
- Supplying Power to a SATA Drive
- Installing Firewire Cards
- Installing an Optical Drive and a PCI Sound Card
- Installing a USB 3.0 PCI Express Card (2.0 x4)
- Connecting the Hub with Different Devices Using USB Cables
- Changing the Resolution Setting
- Assembling Computer Components
- Replacing the Power Supply
- Installing SMPS and Connecting it to the Motherboard
- Replacing the Battery of a Smartphone and Inserting a Memory Card
- Using a UPS to Power the Computer Components and Ensure the Network Connectivity
- Installing Memory Modules
- Verifying RAM Usage
- Connecting the Motherboard to the Internal Hard Drive
- Accessing BIOS Setup in Windows 10
- Converting a FAT32 Partition to NTFS
- Viewing the Status of a Disk
- Inserting a Pen Drive into the USB Port
- Removing a Pen Drive from a Computer
- Inserting a CD on a Laptop
- Copying Files to a Disc Using File Explorer
- Connecting Speakers to a Computer
- Installing a Printer
- Inserting Ink Cartridges into a Printer
- Connecting a USB Printer to a Computer
- Removing an Account in Android
- Configuring an Email in Android
- Viewing the iOS Version of an iPhone
- Setting Up a VPN in Android
- Turning on Airplane Mode of an iPhone
- Installing Laptop Components
- Locking an iPhone with a Password
- Connecting the Cable Modem to Access Internet
- Installing Ubuntu
- Installing Windows 10
- Using OneDrive
- Configuring OneDrive
- Configuring an IPv4 address
- Configuring an IPv6 address
- Installing a DHCP Server
- Assigning Different Classes of IP Address
- Scanning using Wireshark
- Connecting a Workstation to the LAN and Configuring IPv4 Properties
- Connecting Systems to the Internet Through a Firewall Router
- Connecting a Router to the Laptop
- Using the nbtstat command
- Using the netstat Command
- Using the nslookup Command
- Using the ping Command
- Tracing Route Using Tracert
- Joining Workgroups or Domains
- Changing Network Locations
- Managing Offline Files
- Sharing a Printer
- Sharing Folders
- Using the net Command
- Creating a Dial-up Connection
- Connecting to a Remote Computer using a Remote Desktop Connection
- Creating a Remote Access VPN Connection
- Configuring a Proxy Server
- Executing the Basic Commands through a ps1 File
- Creating Variables
- Creating a Loop in PowerShell
- Creating and Running a ps1 File
- Enabling BranchCache
- Implementing EFS File Sharing
- Displaying Windows Versions
- Adding an MMC snap-in
- Displaying Windows PowerShell snap-ins
- Creating a Restore Point
- Using Cortana
- Using Windows Event Viewer
- Configuring Screensavers
- Securing User Accounts
- Creating a New User
- Using BitLocker
- Disabling AutoPlay
- Using a Symmetric Encryption Algorithm
- Using an Asymmetric Encryption Algorithm
- Observing the Control Panel options in different views
- Uninstalling a Program
- Enabling a Device Driver
- Disabling a Device Driver
- Setting Automatic Windows Update
- Configuring Computer Management Services
- Editing a Drive Letter
- Mounting a Drive to a Folder
- Converting a Basic Disk to a Dynamic Disk
- Creating a Swap Partition
- Disabling a Service
- Setting Up a Boot Device Priority
- Using MSConfig
- Using Task Manager to Start an Application
- Configuring a Power Plan
- Configuring the Screen Resolution Setting
- Listing Files in a Directory
- Verifying the Working Directory
- Working with Directories
- Performing a Text Search
- Using Basic Linux Commands
- Entering Commands at the Command-line
- Using Windows Security
- Reviewing the Top 10 OWASP Attacks
- Conducting a DoS Attack using Smurf Attack
- Performing a MITM Attack
- Conducting IP Spoofing
- Identifying Virus Threats
- Configuring an Audit Group Policy
- Configuring an Account Password Policy
- Managing NTFS Permissions
- Stopping Permissions Inheritance
- Propagating Permissions
- Removing a Credential
- Backing up Files
- Restoring Files
- Configuring Windows Defender Firewall
- Performing Network Address Translation (NAT)
- Configuring VLANs
- Configuring a Router
- Configuring Port Security on an Access Port
- Examining an Intrusion Detection Policy
- Configuring SSH in a Router
- Setting Up a Surge Protected Computer System
| What are the prerequisites for this exam? | There are no pre requisite CompTIA A+ certification. However, CompTIA recommends 9 to 12 months hands-on experience in the lab or field. |
|---|---|
| What is the exam registration fee? | USD 232 per exam |
| Where do I take the exam? | Pearson VUE |
| What is the format of the exam? | Multiple choice questions (single and multiple response), drag and drops, and performance-based questions |
| How many questions are asked in the exam? | The exam contains 90 questions. |
| What is the duration of the exam? | 90 minutes |
| What is the passing score? |
(on a scale of 100-900) |
| What is the exam's retake policy? | In the event that you fail your first attempt at passing the A+ examination, CompTIA's retake policies are:
|
| What is the validity of the certification? | CompTIA A+ certification expires after three years from the date of issue, after which the certification holder will need to renew their certification via CompTIA's Continuing Education Program. |
| Where can I find more information about this exam? | Know more about the 220-1001, 220-1002 |
| What are the career opportunities after passing this exam? |
|
Sherita Kouaokwa
Vullnet Idrizi
Nicholas Lane
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