FC0-TS1 : Strata IT for Sales

Retired. This product is no longer available.

The CompTIA IT for Sales certification is an industry recognized vendor-neutral credential for sales professionals. The certification is proof of a person's competence across a spectrum of skills in technology, necessary to conduct sales activities with customers in technical fields.
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Strata IT for Sales

Here's what you will get

The CompTIA IT for Sales certification exam is a standalone certification from CompTIA with the exam code FC0-TS1. As Per CompTIA, the exam covers proper communication skills to engage a customer, identify types of technology users, provide appropriate solutions based on needs and requirements - including Green IT and preventative maintenance - and coordinate with technical staff throughout the sales process. The test will also assess the candidate's knowledge in ongoing customer cases, engagement and proper customer satisfaction techniques.

Glossary of terms
Pre-assessment Questions
Full Length Tests
Post-Assessment Questions
Exam FAQs
What is the exam registration fee? USD 103
Where do I take the exam? The CompTIA FC0-TS1 exam is administered by Pearson VUE at testing centers worldwide. Click here to find a testing center near you.
What is the format of the exam? The exam consists of linear, fact-based, multiple-choice questions.
What are the pre-requisites of the exam? There is no technical prerequisite for this exam.
How many questions are asked in the exam? The exam contains 50 questions.
What is the duration of the exam? 60 minutes
What is the passing score? 655

(on a scale of 100-900)

What is the exam's retake policy?

In the event that you fail your first attempt at passing the IT for Sales certification, CompTIA's retake policy is:

  • There is no limit to the number of retakes for a candidate who has failed their exam.
  • There is no waiting period between the first and second attempt to pass such examination. However, if you need a third or subsequent attempt to pass the certification, you are required to wait for a period of at least fourteen (14) calendar days from the date of your last attempt before you can retake the exam.
  • If you have already passed the exam, it cannot be taken again without prior consent from CompTIA.
What is the validity of the certification? The CompTIA IT for Sales certification will retire on Dec 31, 2013. Click here for more information.
Where can I find more information about this exam? To know more about the FC0-TS1, click here.
Which certification covers this exam?
What are the career opportunities after passing this exam?

A CompTIA IT for Sales Certified Professional has several career opportunities open up to them, including:

  • Sales Engineers, particularly those entering the sales field with non-technical backgrounds to complete sales activities with customers who work in/with technology.

Here's what you will learn

  • Topic A: About the manual
  • Topic B: Setting student expectations
  • Topic C: Classroom setup
  • Topic D: Support
  • Topic A: Computer components
  • Topic B: What makes computers work
  • Topic C: Storing items on your computer
  • Topic D: System settings
  • Unit summary: Personal computer basics
  • Review Questions
  • Topic A: Software installation
  • Topic B: Malware
  • Topic C: Windows Firewall
  • Topic D: Backup
  • Unit summary: Software
  • Review Questions
  • Topic A: Printing technologies
  • Unit summary: Printers
  • Review Questions
  • Topic A: External monitors
  • Topic B: Integrated monitors
  • Unit summary: Display devices
  • Review Questions
  • Topic A: Serial, parallel, and PS/2 connections
  • Topic B: USB and FireWire
  • Unit summary: Connectors and adapters
  • Review Questions
  • Topic A: Devices and drivers
  • Topic B: Audio devices
  • Topic C: Scanners and cameras
  • Unit summary: Multimedia devices
  • Review Questions
  • Topic A: The central processing unit
  • Topic B: Memory
  • Topic C: Memory packaging
  • Topic D: Memory monitoring
  • Unit summary: Processors and memory
  • Review Questions
  • Topic A: Optical drives
  • Topic B: Removable storage devices
  • Topic C: Hard drives
  • Unit summary: Data storage devices
  • Review Questions
  • Topic A: Network concepts
  • Topic B: Wide area networks
  • Topic C: Security threats
  • Topic D: Security strategies
  • Unit summary: Network basics
  • Review Questions
  • Topic A: Addressing
  • Topic B: Client configuration
  • Unit summary: Networking protocols and connections
  • Review Questions
  • Topic A: Electrical safety
  • Topic B: Green IT
  • Topic C: Disposing of computer equipment
  • Topic D: Preventive hardware maintenance
  • Unit summary: Green IT and preventative maintenance
  • Review Questions
  • Topic A: The sales process
  • Topic B: Elements of selling
  • Topic C: Understanding sales terms
  • Topic D: Managing yourself
  • Unit summary: Technical sales fundamentals
  • Review Questions
  • Topic A: Finding clients
  • Topic B: Connecting with clients
  • Topic C: Finding solutions
  • Unit summary: Handling clients
  • Review Questions
  • Topic A: Building relationships
  • Topic B: Demonstrating the need
  • Topic C: Satisfying the need
  • Unit summary: Gaining customer commitment
  • Review Questions
  • Topic A: Demonstrating benefits
  • Topic B: Confirming commitment
  • Topic C: Closing and following up
  • Unit summary: Closing a sale
  • Review Questions
  • Topic A: CompTIA Strata: IT Technology for Sales
  • Topic A: Course summary
  • Topic B: Continued learning after class