70-682 : MCITP/MCTS - Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician

Retired. This product is no longer available.

The Pro: Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician exam is an industry recognized credential. The certification is proof of a person's competence across a spectrum of skills including installing, configuring, and administering any Windows operating system.
41 41
70-682
MCITP/MCTS - Upgrading to Windows 7 MCITP Enterprise Desktop...

Here's what you will get

The Pro: Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician exam is a standalone certification from Microsoft with the exam code 70-682.

The certification is targeted at IT Professionals who manage Windows operating system and providedesktop, laptop, and mobile device support.

Lessons
Lessons
9+
Exercises
325+
Quizzes
118+
TestPrep
Pre-assessment Questions
14+
Full Length Tests
6+
Post-Assessment Questions
54+
Exam FAQs
What is the exam registration fee? USD 150
Where do I take the exam? The Microsoft 70-682 exam is administered by Prometric at testing centers worldwide. Click here to find a testing center near you.
What are the pre-requisites of the exam? While there are no official prerequisites to take the Pro: Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician certification, both Microsoft and uCertify strongly recommend that the candidate must have at least three years of experience installing, configuring, and administering any Windows operating system in a networked environment.
How many questions are asked in the exam? The exam contains 40-60 questions.
What is the duration of the exam? 120 minutes
What is the passing score? 700

(on a scale of 0-1000)

What is the exam's retake policy?

In the event that you fail your first attempt at passing the 70-682 exam, Microsoft's retake policy is:

  • If a candidate does not achieve a passing score on an exam the first time, the candidate must wait at least a 24-hour period before retaking the exam.
  • If a candidate does not achieve a passing score the second time, the candidate must wait at least a 14-day period before retaking the exam a third time.
  • A 14-day waiting period will also be imposed for the fourth and fifth subsequent exam retakes. A candidate may not take a given exam any more than five times per year (12 months). This 12-month period would start the day of the fifth unsuccessful exam retake. The candidate would then be eligible to retake the exam 12 months from that date. In order to take a given exam more than five times per year, a candidate must submit a request and obtain prior permission from Microsoft.
  • If a candidate achieves a passing score on an exam, the candidate cannot take it again.
What is the validity of the certification? The MCITP: Enterprise Desktop Support Technician certification is scheduled to retire on July 14, 2014.
Where can I find more information about this exam? To know more about the 70-682, click here.
Which certification covers this exam?
What are the career opportunities after passing this exam?

A Microsoft Pro: Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician Certified Professional has several career opportunities open up to them, including:

  • Technical Support Specialists
  • PC support Specialists
  • Desk Technicians
  • Customer Support Representatives

Here's what you will learn

  • Solve software installation escalations.
  • Solve software configuration escalations.
  • Solve enterprise logon issues.
  • Solve enterprise network connectivity issues.
  • Solve enterprise wireless connectivity issues.
  • Solve enterprise remote access issues.
  • Deploy a system image.
  • Configure a VHD.
  • Configure application compatibility.
  • Configure application restrictions.
  • Configure IPv6 network settings.
  • Configure remote management.
  • Configure user account control (UAC).
  • Configure BranchCache.
  • Configure BitLocker and BitLocker To Go.
  • Configure DirectAccess.
  • DOWNLOADcourse outline
  • INSTRUCTOR ?free evaluation copy
  • Download Course Outline 70-682
  • Request for free evaluation copy for MCITP/MCTS - Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician
  • Customer Testimonials

    best
    I used this kit as my sole guide for the 70-682 exam. This prep kit was more then enough to learn all the information you need to pass the exam.
    Viatrix
    excellent
    The kit was a great way to jump start my Windows 7 Desktop Support knowledge. I have been studying through this for quite some time, and find the information very usefully in every day use. Infomation is presented nicely and feels very good.
    Prescott