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Case# (If you are following up on a case):
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PrepKit Upgrade Issues
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Training/Certification Information
General Comments
Miscellaneous
For PrepKit or test:
000-730 - IBM DB2 9 Family Fundamentals
000-731 - IBM DB2 9 DBA for Linux UNIX and Windows
010-010 - UML based Modeling Certified Test L1-T1
010-020 - UML Modeling Certified Test L1-T2
020-010 - UML Modeling Certified Test Level2
050-697 - Novell CLP 10
050-698 - Novell CLP 10 Practitionar
050-710 - Novell Certified Linux Administrator
117-101 - Junior Level Linux Professional-I
117-102 - Junior Level Linux Professional-II
117-199 - Ubuntu Level 1
117-201 - Advance Level Linux Professional (LPIC-2)
117-202 - Advanced Level Linux Professional II
117-301 - Senior Level Linux Professional-I
117-302 - Senior Level Linux Professional-II
156-110 - CCSPA
156-215.65 - CCSA NGX R65
156-315.65 - CCE NGX R65
156-515 - CCSE Plus NGX
156-815 - CCMSE NGX
156-816 - CCMSE Plus VSX NGX
1D0-430 - CIW Application Developer
1D0-435 - JavaScript Fundamentals
1D0-437 - CIW Perl Fundamentals
1D0-441 - CIW Database Specialist
1D0-442 - CIW - Enterprise Specialist
1D0-450 - CIW Server Administrator
1D0-460 - CIW Internetworking Professional
1D0-470 - CIW Security Professional
1D0-510 - CIW Foundations
1D0-520 - CIW Site Designer v5
1D0-525 - CIW E-Commerce Designer V5
1D0-532 - CIW Web Developer
1D0-541 - CIW Database Design Specialist v5
1Z0-001 - Oracle PL/SQL
1Z0-007 - Introduction to Oracle9i: SQL
1Z0-031 - Oracle9i Database: Fundamentals I
1Z0-032 - Oracle9i Database: Fundamentals II
1Z0-033 - Oracle9i DB: Performance Tuning
1Z0-040 - OCA, 10g New Feature for Administrator
1Z0-042 - Oracle Database 10g: Admin - I
1Z0-043 - Oracle Database 10g: Admin - II
1Z0-045 - OCA, 10g New Feature for Oracle 8i Ocp
1Z0-047 - Oracle Database SQL Expert
1Z0-050 - OCP 11g: New Features for Administrators
1Z0-051 - OCA: Oracle Database 11g-SQL Fundamentals-I
1Z0-052 - OCA: Oracle Database 11g: Administration I
1Z0-053 - OCP: Oracle Database 11g: Administration II
1Z0-054 - Oracle Database 11g: Performance Tuning
1Z0-055 - Oracle Database 11g: New Features for 9i OCPs
1Z0-144 - Oracle Database 11g: Program with PL/SQL
1Z0-146 - Oracle Database 11g: Advanced PL/SQL
1Z0-147 - Oracle9i: Program with PL/SQL
1Z0-200 - Oracle 11i E-Business Essentials
1Z0-211 - Oracle 11i General Ledger Fundamentals
1Z0-213 - Oracle Receivables 11i Fundamentals
1Z0-221 - Oracle 11i Inventory Management Fundamentals
1Z0-222 - Oracle Purchasing 11i Fundamentals
1Z0-223 - Oracle Order Management 11i Fundamentals
1Z0-228 - Peoplesoft Enterprise: 9 General Ledger
1Z0-231 - Oracle Implement Workflow 11i/2.6
1Z0-232 - Oracle 11i System Administration Fundamentals
1Z0-233 - Oracle 11i Install, Patch and Maintain Applications
1Z0-235 - Oracle 11i Applications DBA: Fundamentals I
1Z0-236 - Oracle 11i Applications DBA Fundamentals II
1Z0-311 - Oracle Application Server 10g: Administration I
200-500 - Zend PHP 5 Certification
220-601 - A+ Essentials
220-602 - A+ IT Technician
220-603 - A+ Remote Support Technician
220-604 - A+ Depot Technician
220-701 - CompTIA A+ Essentials (2009)
220-702 - A+ Practical Application
225-030 - CDIA+
310-035 - SCJP 2
310-051 - SCEA J2EE
310-061 - SCEA J2EE
310-200 - SCSA for Solaris 10 OS - System Part 1
310-202 - SCSA for Solaris 10 OS - System Part 2
310-203 - SCSA for Solaris 10 OS, Upgrade
310-220 - SCDJWS
310-302 - SCNA for Solaris 10 OS
310-303 - SCSA for Solaris 10 OS - Security
312-49 - Computer Hacking Forensic Investigator
312-50 - Ethical Hacking and Countermeasures (CEH v6)
412-79 - EC-Council Certified Security Analyst (ECSA)
640-460 - IIUC
640-553 - IINS
640-721 - IUWNE
640-802 - CCNA: ICND1 and ICND 2
640-816 - CCNA: ICND2
640-822 - CCNA: ICND1
640-863 - DESGN
642-426 - TUC
642-436 - CVOICE v6.0
642-444 - CIPT1 4.1
642-446 - CIPT 1 v6.0
642-453 - GWGK
642-456 - CIPT2 v6.0
642-504 - SNRS
642-515 - SNAA
642-524 - SNAF
642-533 - IPS
642-545 - MARS
642-591 - NAC Appliance
642-611 - MPLS
642-642 - QoS v2.2
642-661 - BGP
642-691 - BGP
642-812 - BCMSN
642-825 - ISCW
642-845 - ONT
642-873 - ARCH
642-892 - BSCI-COMPOSITE
642-901 - BSCI
70-228 - SQL Server 2000 Administration
70-229 - SQL Server 2000 Design
70-236 - MCTS: Exchange Server 2007,
70-237 - MCITP: Exchange Serv 2007, Designing Messaging Solutions
70-238 - MCITP: Exchange Serv 2007, Deploying Messaging Solutions
70-262 - MCTS: Office Live Communcation Server 2005
70-270 - Windows XP Professional
70-271 - Troubleshoot Microsoft Windows XP
70-272 - Supporting Microsoft Windows XP OS
70-284 - Exchange Server 2003 Installation
70-290 - Microsoft Windows Server 2003 Env
70-291 - Windows Server 2003 Network Infrast.
70-293 - Windows Server 2003 Network Plan.
70-294 - Windows 2003 Planning Active Direct.
70-297 - Windows 2003 Design Active Directory
70-298 - Windows 2003 Security Design
70-299 - Windows 2003 Implementing Security
70-300 - Microsoft .NET Analyzing Req.
70-305 - Web Based Applications with VB.NET
70-306 - Window Application VB.NET
70-310 - Developing XML Web Services
70-315 - Web Applications with C# .NET
70-316 - Windows Based Application C#.NET
70-320 - Developing XML Web Services C#.NET
70-431 - SQL Server 2005 Implementation
70-432 - MCTS: SQL Server 2008, Implementation
70-433 - MCTS: SQL Server 2008, Database Development
70-441 - PRO: SQL Server 2005 Designing Solutions
70-442 - MCITP: SQL Server 2005, Data Access
70-443 - SQL Server 2005 Design
70-444 - SQL Server 2005 Optimizing and Maintaining
70-445 - MCTS: Microsoft SQL Server 2005 Business Intelligence
70-446 - MCITP: SQL Server 2005 Business Intelligence Solution
70-447 - SQL Server 2005 Design
70-448 - MCTS: SQL Server 2008, Business Intelligence
70-450 - MCTS: SQL Server 2008 Design & Optimization
70-451 - MCITP: SQL Server 2008, Database Admin Solution
70-452 - MCITP: SQL Server 2008, Business Intelligence
70-500 - MCTS: Microsoft Windows Mobile 5.0
70-501 - MCTS: Windows Server 2003 Hosted Environments
70-502-CSHARP - MCTS: C#.NET Framework 3.5 - Windows Presentation Foundation
70-502-VB - MCTS: VB.NET Framework 3.5 - Windows Presentation Foundation
70-503-CSHARP - MCTS: C#.NET Framework 3.5 - Windows Communication Foundation
70-503-VB - MCTS: VB.NET Framework 3.5 - Windows Communication Foundation
70-504-CSHARP - MCTS: C#.NET 3.5 - Windows Workflow Foundation
70-504-VB - MCTS: VB.NET 3.5 - Windows Workflow Foundation
70-505-CSHARP - MCTS: C#.NET Framework 3.5, Windows Forms
70-505-VB - MCTS: VB.NET Framework 3.5, Windows Forms
70-510 - MCTS: Visual Studio 2005 Team Foundation Server
70-526-CSHARP - C#.NET 2.0 Windows-based Application Development
70-526-VB - VB.NET 2.0 Windows-based Application Development
70-528-CSHARP - C#.NET 2.0 Web-based Application Development
70-528-VB - VB.NET 2.0 Web-based Application Development
70-529-CSHARP - C#.NET 2.0 Distributed Application Development
70-529-VB - VB.NET 2.0 Distributed Application Development
70-536-CSHARP - C# .NET Framework Application Development Foundation
70-536-VB - VB .NET Framework Application Development Foundation
70-540 - MCTS: Windows Mobile 5.0 - Application Development
70-541 - MCTS: SharePoint Services 3.0 Application Development
70-542 - MCTS: Office SharePoint Server 2007 - Application Development
70-547-CSHARP - Designing Web-Based Applications C#.NET
70-547-VB - Designing Web-Based Applications VB.NET
70-548-CSHARP - C#.NET 2.0 Windows-based Application Development
70-548-VB - VB.NET 2.0 Windows-based Application Development
70-549-CSHARP - C#.NET 2.0 Enterprise Application Development
70-549-VB - VB.NET 2.0 Enterprise Application Development
70-551-CSHARP - UPGRADE: MCAD to MCPD Web Developer C#.NET
70-551-VB - UPGRADE: MCAD Skills to MCPD Web Developer VB.NET
70-552-CSHARP - UPGRADE: MCAD to MCPD Windows Developer C#.NET
70-552-VB - UPGRADE: MCAD Skills to MCPD Windows Developer VB.NET
70-553-CSHARP - UPGRADE: MCSD to MCPD Enterprise I C#.NET
70-553-VB - UPGRADE: MCSD Skills to MCPD Enterprise I VB.NET
70-554-CSHARP - UPGRADE: MCSD to MCPD Enterprise II C#.NET
70-554-VB - UPGRADE: MCSD Skills to MCPD Enterprise II VB.NET
70-555 - MCTS: Office Groove 2007
70-556 - MCTS: Office PerformancePoint Server 2007
70-561-CSHARP - MCTS: C#.NET Framework 3.5 - ADO.NET Application Development
70-561-VB - MCTS: C#.NET Framework 3.5 - ADO.NET Application Development
70-562-CSHARP - MCTS: .NET Framework 3.5, ASP.NET Application Development
70-562-VB - MCTS: .NET Framework 3.5, ASP.NET Application Development
70-563-CSHARP - MCITP: Windows Applications C#.NET Framework 3.5
70-563-VB - MCITP: Windows Applications VB.NET Framework 3.5
70-564-CSHARP - MCPD: ASP C#.NET Framework
70-564-VB - MCPD: ASP VB.NET Framework
70-565-CSHARP - MCITP: Enterprise Applications C#.NET Framework 3.5
70-565-VB - MCITP: Enterprise Applications VB.NET Framework 3.5
70-567-CSHARP - UPGRADE: MCPD C#.NET 3.5 Web Developer to MCPD ASP.NET 3.5
70-567-VB - UPGRADE: MCPD VB.NET 3.5 Web Developer to MCPD ASP.NET 3.5
70-568-CSHARP - UPGRADE: MCPD C#.NET 3.5Enterprise Application Developer Skills 1
70-568-VB - UPGRADE: MCPD VB.NET 3.5 Enterprise Skills 1
70-569-CSHARP - UPGRADE: MCPD C#.NET 3.5 Enterprise Application Developer Skills 2
70-569-VB - UPGRADE: MCPD VB.NET 3.5 Enterprise Skills 2
70-620 - MCTS: Windows Vista
70-621 - MCITP: Enterprise support technician
70-622 - MCITP: Vista Client for Enterprise Support Tech
70-623 - MCITP: Vista Client for Consumer Support Techn
70-624 - MCTS: Vista Client and Office 2007
70-625 - MCTS: Connected Home Integrator
70-630 - MCTS: SharePoint Server 2007
70-631 - MCTS: Microsoft Windows SharePoint Services 3.0
70-632 - MCTS: Project 2007
70-633 - MCTS: Office Project Server 2007, Managing Projects
70-634 - MCITP: Office Project Server 2007
70-635 - MCTS: Deployment Toolkit 2008
70-638 - MCTS: Office Communications Server 2007, Configuring
70-639 - MCTS: Office Project Server2007, Configuring
70-640 - MCTS: Windows Server 2008 Active Directory
70-642 - MCTS: Windows Server 2008 Network Infrastructure
70-643 - MCTS: Windows Server 2008 Applications Infrastructure
70-646 - MCITP: Windows Server 2008, Server Administrator
70-647 - MCITP: Windows Server 2008, Enterprise Admin
70-648 - MCITP: Upgrade MCSA 2003 to Windows Server 2008
70-649 - MCTS: Upgrade MCSE-2003 to Windows Server - 2008
70-652 - MCTS: Windows Server Virtualization
70-653 - MCTS: Windows Small Business Server 2008
70-654 - MCTS: Windows Essential Business Server 2008
70-680 - MCTS: Windows 7, Configuring
70-685 - MCITP: Windows 7, Enterprise Desktop Support Technician
70-686 - MCITP: Windows 7, Enterprise Desktop Administrator
77-600 - MCAS: Windows Vista for the Business Worker
77-601 - MCAS: Microsoft Office Word 2007
77-602 - MCAS: Microsoft Office Excel 2007
77-603 - MCAS: Microsoft Office PowerPoint 2007
77-604 - MCAS: Microsoft Office Outlook 2007
77-605 - MCAS: Microsoft Office Access 2007
9A0-036 - Adobe Photoshop CS ACE
9A0-044 - Adobe Photoshop CS2 ACE
9A0-048 - Photoshop CS 2 Recertification
9A0-054 - Photoshop CS 3
9A0-055 - Adobe InDesign CS3 ACE
9A0-056 - Adobe Dreamweaver CS3 ACE
9A0-057 - Adobe Illustrator CS3 ACE
9A0-058 - Adobe Flash CS3 ACE
9A0-059 - Adobe Photoshop Lightroom ACE
9A0-066 - Adobe ColdFusion 8
9A0-067 - Adobe Premiere Pro CS3 ACE
9A0-077 - Adobe FrameMaker 8.0 ACE
9A0-079 - Adobe RoboHelp 7.0 ACE
9A0-080 - Adobe Captivate 3 ACE
9A0-086 - Adobe InDesign CS4 ACE
9A0-088 - Adobe Illustrator CS4 ACE
9A0-090 - Adobe Dreamweaver CS4 ACE
9A0-092 - Adobe Flash CS4 ACE
9A0-094 - Adobe Photoshop CS4 ACE
9A0-095 - Adobe AfterEffects CS4 ACE
9A0-311 - Macromedia Flash Professional
9L0-061 - MAC OS X 10.5 Troubleshooting
9L0-402 - MAC OS X Support Essentials v10.5
9L0-509 - MAC OS X Server Essentials v10.5
9L0-619 - Mac OS X Deployment v10.5
9L0-620 - Mac OS X Directory Services v10.5
9L0-621 - Mac OS X Advanced System Administration v10.5
BH0-006 - ISEB ITIL Foundation v.3
BR0-001 - Security+ Bridge Exam
BR0-002 - Network+ Bridge Exam
BR0-003 - A+ Bridge
CAP - CAP
CAPM - CAPM (4th Edition)
CISSP - CISSP
CISSP-ISSAP - CISSP–ISSAP
CISSP-ISSEP - CISSP-ISSEP
CISSP-ISSMP - CISSP-ISSMP
CSSLP - CSSLP
CT0-101 - Convergence+
CX310-019 - SCJA
CX310-036 - SCJP 1.4 Upgrade
CX310-055 - Java 5.0
CX310-056 - SCJP 5.0 Java Upgrade
CX310-065 - SCJP 6.0
CX310-066 - SCJP Upgrade
CX310-081 - SCWCD Java 1.4
CX310-082 - SCWCD Java/J2EE 1.4 Upgrade
CX310-083 - SCWCD Java 5
CX310-084 - SCWCD Java/J2EE 5 Upgrade
CX310-090 - SCBCD EJB Java
CX310-091 - SCBCD Java 5.0
CX310-092 - SCBCD Java Upgrade
CX310-110 - SCMAD Mobile Application Developer
EC-212-32 - CEP
EK0-002 - eBiz+
EX0-101 - Exin ITIL Foundation v.3
FC0-U11 - Fundamentals of PC Functionality
FC0-U21 - Fundamentals of Technology
FC0-U41 - CompTIA Strata - IT Technology
G7799 - GIAC Certified ISO-17799 Specialist
GAWN - GIAC Assessing Wireless Networks
GCED - GIAC Certified Enterprise Defender
GCFA - GIAC Certified Forensics Analyst
GCFW - GIAC Certified Firewall Analyst
GCIA - GIAC Certified Intrusion Analyst
GCIH - GIAC Certified Incident Handler
GCPM - GIAC Certified Project Manager Certification
GCUX - GIAC Certified UNIX Security Administrator
GCWN - GIAC Certified Windows Security Administrator
GISF - GIAC Information Security Fundamentals
GISP - GIAC Information Security Professional
GLEG - GIAC Legal Issues
GPEN - GIAC Certified Penetration Tester
GREM - GIAC Reverse Engineering Malware
GSEC - GIAC Security Essentials Certification
GSLC - GIAC Security Leadership Certification
GSNA - GIAC Systems and Network Auditor
GSOC - GIAC Securing Oracle Certification
GSSP-C - GIAC Secure Software Programmer - C
GSSP-JAVA - GIAC Secure Software Programmer - Java
GSSP-NET - GIAC Secure Software Programmer - .NET
GWAPT - GIAC Web Application Penetration Tester
HT0-201 - CEA-CompTIA DHTI+
I10-001 - XML Master Basic V2
I10-002 - XML Master: Professional V2
I10-003 - XML Master Professional Database Administrator
IK0-002 - i-Net+
M-EXCEL-2002 - MOS: Excel 2002
M-OUTLOOK-2002 - MOS: Outlook 2002
M-POWERPOINT-2002 - MOS: PowerPoint 2002
M-WORD-2002 - MOS: Word 2002
N10-003 - Network+
N10-004 - CompTIA Network+ (2009 Edition)
OMG-OCUP-300 - OMG-Certified UML Professional Advanced
PD0-001 - PDI+
PK0-002 - Project+
PK0-003 - Project+ (2009)
PMI-RMP - PMI Risk Management Professional
PMI-SP - PMI Scheduling Professional
PMP - PMP Project Management Professional
PW0-050 - Wireless# (Wireless sharp)
PW0-100 - CWNA: WLAN Administration
PW0-104 - CWNA
PW0-200 - CWSP
PW0-300 - CWNE
RF0-001 - RFID+
RH033 - Red Hat Linux Essentials
RH133 - Red Hat Linux System Administration
RH253 - RedHat Linux Networking and Security Administration
SK0-002 - Server+
SSCP - SSCP
SY0-101 - Security+
SY0-201 - Security+ (2008 Edition)
TK0-201 - CTT+ Essentials
TK0-202 - CTT+ Classroom Trainer
TK0-203 - CTT+ Virtual Classroom Trainer
TK0-250 - Instructor+
TT0-201 - Convergence Technologies Professional 2007
UM0-100 - OMG-Certified UML Professional Fundamental
UM0-200 - OMG-Certified UML Professional Intermediate Exam
UML-300 - UML Professional Advanced
VCP310 - VMware Certified Professional on VI3
XK0-002 - Linux+
ZEND-PHP5 - Zend PHP 5 Certification
ZF-100-500 - Zend Framework Certification
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