deal image

Instructor Led Training

ITIL® 4 Leader Digital and IT Strategy

Instructor-led training (ILT) is a traditional form of education that involves a skilled instructor leading a classroom or virtual session to deliver training to learners.

Limited seat available, enroll before date August 12, 2024.

why should buy instructor led course?

Investing in an instructor-led course offers several advantages that can greatly enhance your learning experience. One of the key benefits is the opportunity to receive expert guidance from seasoned professionals who possess extensive knowledge and expertise in the subject matter. These instructors can offer valuable insights, address your queries, and provide guidance tailored to your specific needs. Additionally, instructor-led courses follow a well-structured curriculum, ensuring a comprehensive learning journey that covers all the essential topics. This structured approach enables you to progress in a logical and organized manner, building a strong foundation of knowledge. Moreover, instructor-led courses often provide personalized feedback, allowing you to receive individualized assessments and guidance to improve your understanding and skills.

Professional Certificate.

Obtaining certification of completion is a significant benefit that comes with many instructor-led courses. This certification serves as formal recognition of your successful completion of the course and showcases your commitment to learning and professional development. It can be a valuable addition to your resume or portfolio, highlighting your expertise and dedication in a specific field or skill set. Certification demonstrates to employers, clients, or colleagues that you have acquired the necessary knowledge and skills to perform tasks effectively. It can enhance your credibility and open doors to new career opportunities or advancements. Moreover, certification provides a sense of accomplishment and satisfaction, validating the time and effort you invested in the course. Ultimately, the certification of completion offers tangible evidence of your commitment to continuous learning and professional growth, making it a worthwhile asset in today's competitive job market.

Bulb icon

Estimated time

4 Months

Award icon

Enroll by

August 12, 2024

Team icon

Skills acquired

No degree or skills required.

How Does It Work?

Illustration Illustration

Zoom meeting with student twice a week.

As an educator, I have implemented a structured learning approach by conducting Zoom meetings with my students twice a week. This interactive platform has become an invaluable tool for fostering meaningful connections and facilitating engaging discussions in a virtual classroom setting.

Illustration Illustration

AI Tutor support.

Mentoring support plays a crucial role in guiding individuals towards personal and professional growth. By offering mentorship, I provide a safe and supportive space for individuals to explore their goals, challenges, and aspirations.

Illustration Illustration

Assignments and Grade.

Assignments and grading are essential components of the educational process, allowing students to demonstrate their understanding of concepts and skills while providing teachers with a means to assess their progress. Assignments are designed to reinforce learning, encourage critical thinking, and promote independent problem-solving.

About This Course

Gain hands-on experience to pass the ITIL 4 exam with the ITIL4 Digital and IT Strategy course and lab. The course and lab cover the digital strategy certification exam objectives and elevates the debate of ITIL principles to a strategic level among corporate and aspiring executives. With the ITIL certification course, students will learn a disciplined and flexible strategy to handle service management difficulties as well as how to maximize the value of their digital property in this course.

Skills You’ll Get

Get the support you need. Enroll in our Instructor-Led Course.

Lesson Plan



  • About this guide
  • ITIL practices
  • The digital and IT strategy context

Key concepts

  • Digital, information, operational, and communication technology
  • Digital organization
  • Digital business
  • Digitization
  • Digital transformation
  • Products and services
  • Tiers of strategy
  • Business models
  • Operating models
  • Strategy and the service value system

What is the vision?

  • Digital disruption
  • Deciding on a balanced strategic focus
  • Positioning tools for digital organizations
  • Creating a vision

Where are we now?

  • Environmental analysis
  • Opportunity analysis
  • Digital readiness assessment

Where do we want to be and how do we get there?

  • Strategy planning
  • Strategic approaches for digital organizations
  • Strategy discussion and approval

Take action!

  • How strategies are implemented
  • Coordinating strategy and strategic initiatives
  • Leading digital transformation
  • Strategy communication and implementation

Did we get there?

  • Key facts about measurement
  • Measuring a strategy
  • Instrumenting strategy
  • Strategy review

How do we keep the momentum going?

  • Long-term momentum: Ensuring organizational vialibilty
  • Short-term momentum: Parallel operation

Digital leadership

  • Digital mindset
  • Communication
  • Relationship management
  • Education and learning
  • Evaluating emerging technology and industry trends
  • Agile management techniques
  • Defining and using strategic metrics
  • Orchestrating diverse environment
  • Operationalizing strategy
  • Business and technology management skills

Managing innovation and emerging technologies

  • Definition
  • Managing innovation is a strategic capability
  • Managing innovation is a mindset and culture
  • Innovation or adoption
  • Achieving a balanced approach to innovation
  • Formal approach to innovation management
  • Characteristics of organizations with an innovative culture
  • Building a culture that supports innovation
  • Approaches to innovation
  • Evaluating and adopting emerging technology

Managing strategic risk

  • Definition
  • Risk management in digital organizations
  • Organizing risk management
  • Using risk management to evaluate opportunities
  • Risk identification
  • The risk register
  • Qualitative risk analysis
  • Quantitative risk analysis
  • Risk triggers
  • Risk posture: Balancing the risks and rewards of digital technology
  • Risk treatment
  • Achieving a risk-informed mindset and culture

Structuring for digital business

  • Governance
  • Structuring the organization
  • Transitioning from traditional to new organizational structures


Frequently asked questions

Instructor Led Training refers to a traditional form of education where a knowledgeable instructor leads a classroom or virtual session to deliver training to learners. It involves direct interaction between the instructor and participants, allowing for real-time feedback and guidance.

ILT offers numerous benefits, including personalized attention, immediate clarification of doubts, interactive discussions, and hands-on learning experiences. It promotes engagement, fosters collaboration among learners, and enables participants to receive expert guidance from the instructor.

Unlike e-learning or self-paced courses, ILT provides a structured and interactive learning environment. It allows participants to engage with the instructor and fellow learners, receive real-time feedback, and benefit from the instructor's expertise. ILT offers the opportunity for immediate clarification and fosters dynamic interactions.

Yes, ILT can be conducted virtually using web conferencing tools or virtual classroom platforms. This allows participants from different locations to join the training session and interact with the instructor and peers through video conferencing, chat features, and shared documents.

Ready to get started?

Don’t Hesitate to Contact Us

Please enter your full name!
Please provide a valid email address.
Please enter your message!
scroll to top