MB2-631 : MCITP - CRM 4.0 Customization and Configuration

Retired. This product is no longer available.

The Microsoft MB2-631 certification is an industry recognized credential. The certification is proof of a person's competence across a spectrum of skills to understand and articulate how to configure the application's organizational settings and customize the application using its built-in customization tools.
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MB2-631
MCITP - CRM 4.0 Customization and Configuration

Here's what you will get

The Microsoft Dynamics CRM 4.0 Customization and Configuration exam is a standalone certification from Microsoft with the exam code MB2-631. The certification is targeted at IT professionals who customize the application using its built-in customization tools. The exam covers customizing entities and attributes, relationships and mappings, forms and views and maintaining organizations.

Lessons
Lessons
5+
Exercises
126+
Quizzes
107+
Test prep
Pre-assessment Questions
14+
Full Length Tests
2+
Post-Assessment Questions
63+
Exam FAQs
What is the exam registration fee? USD 150
Where do I take the exam? The Microsoft MB2-631 exam is administered by Prometric at testing centers worldwide. Click here to find a testing center near you.
What is the format of the exam? The exam consists of linear, performance based, and multiple choice questions.
What are the pre-requisites of the exam? While there are no official prerequisites to take the Microsoft Dynamics Certified Technology Specialist certification, both Microsoft and uCertify strongly recommend that the candidate have general knowledge of relational database.
How many questions are asked in the exam? The exam contains 40-60 questions.
What is the duration of the exam? 180 minutes
What is the exam's retake policy?

In the event that you fail your first attempt at passing MCTS: Microsoft Dynamics Certified Technology Specialist certification, Microsoft's retake policy is:

  • If a candidate does not achieve a passing score on an exam the first time, the candidate must wait at least 24-hour period before retaking the exam.
  • If a candidate does not achieve a passing score the second time, the candidate must wait at least 14-day period before retaking the exam a third time.
  • A 14-day waiting period will also be imposed for the fourth and fifth subsequent exam retakes. Candidates are allowed maximum five times per year to retake the exam. The candidate would then be eligible to retake the exam after 12 months from that date. In order to take a given exam more than five times per year, a candidate must submit a request and obtain prior permission from Microsoft.
  • If a candidate achieves a passing score on an exam, the candidate cannot take it again.
What is the validity of the certification? Microsoft Certified Technology Specialist has no expiration. The certification holder is certified for life unless the vendor changes their policy. Click here for more information.
Where can I find more information about this exam? To know more about the MB2-631, click here.
What are the career opportunities after passing this exam?

A MB2-631 Certified Professional has several career opportunities open up to them, including:

  • CSR Manager
  • Schedule Manager
  • Customer Service Representative
  • Customer Relationship Manager.

Here's what you will learn

  • Configuring Business Units
  • Configuring Security
  • Configuring Users and Teams
  • Configuring Organizational Settings
  • Configuring Multi-User Interface Language Packs
  • Configuring Currency Exchange Rates
  • Customizing Forms
  • Customizing Views
  • Publishing Forms and View Changes
  • Maintaining Custom Attributes
  • Maintaining Custom Entities
  • Maintaining Custom Entity Icons
  • Renaming Entities
  • Translating Customized Entity Labels
  • Relationship Concepts
  • 1: N Relationship Behavior
  • Creating 1: N Relationships
  • Creating N: N Relationships
  • Entity Mappings
  • Core Concepts - Multi-Tenancy and the Configuration DB
  • Managing Additional Organizations
  • Importing Organizations
  • Maintaining Servers and Licenses