PD0-001 : PDI+

Retired. This product is no longer available.

The CompTIA PDI+ certification is an industry recognized vendor neutral credential. The certification is proof of a person's competence across a spectrum of skills that are necessary for a career servicing and supporting printing and document imaging devices. CompTIA PDI+ certified technicians also have excellent customer service and communication skills to work with clients.
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PD0-001
PDI+

Here's what you will get

The CompTIA PDI+ exam is a standalone certification from CompTIA with the exam code PD0-001. The certification is targeted at support and help desk technicians that document imaging devices. The exam covers a technician's understanding of basic electromechanical components and tools, print engine and scan processes and components, color theory, connectivity and networking. The exam also covers soft skills such as customer service, professionalism, safety and environment.

Lessons
Lessons
8+
Exercises
268+
Quizzes
114+
Flashcards
38+
Glossary of terms
38+
TestPrep
Pre-assessment Questions
15+
Full Length Tests
3+
Post-Assessment Questions
70+
Exam FAQs
What is the exam registration fee? USD 261
Where do I take the exam? The CompTIA Printing and Document Imaging exam is administered by Pearson VUE at testing centers worldwide. Click here to find a testing center near you.
What is the format of the exam? The exam consists of linear, fact-based and multiple-choice questions.
What are the pre-requisites of the exam? While there are no official prerequisites for the CompTIA PDI+ certification exam, both CompTIA and uCertify strongly recommend that entry-level candidates have foundation-level knowledge or hands-on experience working with printing and document imaging devices.
How many questions are asked in the exam? The exam contains 85 questions.
What is the duration of the exam? 90 minutes
What is the passing score? 675

(on a scale of 100-900)

What is the exam's retake policy?

In the event that you fail your first attempt at passing the PD0-001 examination, CompTIA's retake policy is:

  • There is no limit to the number of retakes for a candidate who has failed their exam.
  • There is no waiting period between the first and second attempt to pass such examination. However, if you need a third or subsequent attempt to pass the certification, you shall be required to wait for a period of at least fourteen (14) calendar days from the date of your last attempt before you can retake the exam.
  • If you have already passed the exam, it cannot be taken again without prior consent from CompTIA.
What is the validity of the certification? The CompTIA PDI+ certification will expire on Jan 31, 2014.
Where can I find more information about this exam? To know more about the PD0-001, click here.
Which certification covers this exam?
What are the career opportunities after passing this exam?

A CompTIA PDI+ Certified Professional has several career opportunities open up to them, including:

  • Customer service technician
  • Field service technician
  • Help desk technician
  • Network support technician
  • Service center technician

Here's what you will learn

  • Define, describe and demonstrate an understandin...used printing processes. The objective includes:
  • Identify and describe print process components and their functions. The objective includes:
  • Describe the purpose of firmware
  • Identify and describe print data flow and job processing. The objective includes:
  • Identify media types and explain their impact on... and device performance. The objective includes:
  • Identify and describe common hardware scanner components. The objective includes:
  • Describe and summarize image capture in relation to scanning technologies . The objective includes:
  • Describe and apply general troubleshooting methodology. The objective includes:
  • Identify and isolate printing hardware issues using available tool. The objective includes:
  • Identify and isolate printing software issues using the following methods:
  • Identify and isolate scanning hardware issues using available tools, The objective includes:
  • Identify and isolate scanning software issues. The objective includes:
  • Identify and isolate basic connectivity issues using available tools. The objective includes:
  • Identify and isolate faxing issues. The objective includes:
  • Identify and explain the function of electromechanical components. The objective includes:
  • Identify and explain the function of mechanical ...l, etc), Cams, Cables, Pulleys / Idler, Springs.
  • Identify and explain the function of electrical components. The objective includes:
  • Demonstrate the proper and safe use of tools. The objective includes:
  • Demonstrate and follow recommended maintenance guidelines and practices. The objective includes:
  • Identify and describe basic network and communications technologies. The objective includes:
  • Describe and demonstrate the use of the TCP/IP protocol and related tools. The objective includes:
  • Identify the basics of network scanning technologies. The objective includes:
  • Identify the basic purpose and use of printer drivers. The objective includes:
  • Identify common device ports. The objective includes:
  • Identify and describe the basics of color theory. The objective includes:
  • Define and explain basic color management. The objective includes:
  • Define and demonstrate effective communication a...ionship building skills. The objective includes:
  • Types of Questions to Ask
  • Define and demonstrate effective communication s... with technical support. The objective includes:
  • Display and practice professional conduct with i...rnal customers/contacts. The objective includes:
  • Proper disposal/recycling of devices and consume..., humidity, dust considerations, sunlight, etc).
  • DOWNLOADcourse outline
  • INSTRUCTOR ?free evaluation copy
  • Download Course Outline PD0-001
  • Request for free evaluation copy for PDI+
  • Customer Testimonials

    best
    if you need to learn the body of knowledge covered by the PDI exam, you should get this kit...
    Kathie Lawrence
    excellent
    This is a good guide. If you are a beginner to PDI this is a great place to start. I recommend that you can pass the PDI exam with this kit only though.
    Timothy Walker