CompTIA A+ 220-902 Cert Guide

Start your prep for the CompTIA A+ certification exam with the CompTIA A+ 220-902 course and performance-based labs. Performance-based labs simulate real-world, hardware, software & command line interface environments and can be mapped to any text-book, course & training. The course focuses on all the objectives of the 220-902 exam. The 220-902 exam validates expertise in the areas like installing and configuring operating systems such as iOS, Android, Apple OS X and Linux. The course also provides knowledge on the fundamentals of cloud computing, security and operational procedures.

Here's what you will get

CompTIA A+ certification is globally recognized, vendor-neutral exam designed for IT professionals. CompTIA A+ is comprised of two exams: 220-901 and 220-902. CompTIA A+ 220-902 exam proves expertise in security, virtualization, cloud computing, network services, troubleshooting mobile and desktop operating systems, and many more.

Glossary of terms
Test prep
Pre-assessment Questions
Full Length Tests
Post-Assessment Questions
Performance lab
Video tutorials

Videos and How To..

uCertify course includes videos to help understand concepts. It also includes How Tos that help learners with how to accomplish certain tasks.

Video Lessons
Exam FAQs
What are the prerequisites for this exam?

CompTIA recommends the following:

  • 9 to 12 months hands-on experience in the lab or field
What is the exam registration fee? USD 211
Where do I take the exam? Pearson VUE
What is the format of the exam? Multiple choice questions (single and multiple response), drag and drops, and performance-based questions.
How many questions are asked in the exam? The exam contains 90 questions.
What is the duration of the exam? 90 minutes
What is the passing score? 700

(on a scale of 0-900)

What is the exam's retake policy?

In the event that you fail your first attempt at passing the A+ examination, CompTIA's retake policies are:

  1. CompTIA does not require a waiting period between the first and second attempt to pass such examination. However, if you need a third or subsequent attempt to pass the examination, you shall be required to wait for a period of at least 14 calendar days from the date of your last attempt before you can retake the exam.
  2. If a candidate has passed an exam, he/she cannot take it again without prior consent from CompTIA.
  3. A test result found to be in violation of the retake policy will not be processed, which will result in no credit awarded for the test taken. Repeat violators will be banned from participation in the CompTIA Certification Program.
  4. Candidates must pay the exam price each time they attempt the exam. CompTIA does not offer free re-tests or discounts on retakes.
What is the validity of the certification? CompTIA A+ certification expires after three years from the date of issue, after which the certification holder will need to renew their certification via CompTIA's Continuing Education Program.
Where can I find more information about this exam? To know more about the PS-220-902-Cert, click here.
Which certification covers this exam?
What are the career opportunities after passing this exam?
  • IT Support Technician
  • Field Service Technician
  • IT Support Administrator
  • Technical Support Specialist

Here's what you will learn

  • Goals and Methods
  • What's New?
  • Who Should Read This Book?
  • Strategies for Exam Preparation
  • Differences Between Windows Versions
  • Boot Methods
  • Installation Types
  • Partitioning Methods
  • Windows File Systems
  • Configuring Windows During/After Installation
  • Using the Factory Recovery Partition
  • Refresh and Reset (Windows 8/8.1/10)
  • Characteristics of a Properly Formatted Boot Drive
  • Lesson Summary
  • Review All the Key Topics
  • Complete Hands-On Lab
  • Answers and Explanations to Hands-On Labs
  • Command-Line Tools
  • Microsoft Administrative Tools
  • Task Manager
  • Disk Management
  • Storage Spaces
  • Windows Upgrade Tools
  • System Utilities
  • Control Panel Utilities
  • Lesson Summary
  • Review All the Key Topics
  • Complete Hands-On Labs
  • Answers and Explanations to Hands-On Labs
  • Homegroup vs. Workgroup
  • Domain Setup
  • Network Shares
  • Administrative Shares
  • Printer Sharing versus Network Printer Mapping
  • Establish Networking Connections
  • Proxy Settings
  • Remote Desktop Connection and Remote Assistance
  • Home vs. Work vs. Public Network Settings
  • Firewall Settings
  • Configuring an Alternative IP Address in Windows
  • Network Card Properties
  • Lesson Summary
  • Review All the Key Topics
  • Complete Hands-On Lab
  • Answers and Explanations to Hands-On Labs
  • Using Appropriate Safety Procedures
  • Applying Environmental Controls
  • Addressing Prohibited Content or Activity
  • Licensing/DRM/EULA
  • Personally Identifiable Information
  • Following Corporate End-User Policies and Security Best Practices
  • Communication Methods and Professionalism
  • Lesson Summary
  • Review All the Key Topics
  • Complete Hands-On Labs
  • Answers and Explanations to Hands-On Labs
  • Best Practices
  • Tools
  • Features
  • Basic Linux Commands
  • Lesson Summary
  • Review All the Key Topics
  • Complete Hands-On Lab
  • Answers and Explanations to Hands-On Lab
  • Client-Side Virtualization Overview
  • Identify Basic Cloud Concepts
  • Properties and Purposes of Network Services—Server Roles
  • Internet Appliances
  • Legacy and Embedded Systems
  • Lesson Summary
  • Review All the Key Topics
  • Complete Hands-On Lab
  • Answers and Explanations to Hands-On Labs
  • Android vs iOS vs Windows Features
  • Mobile Device Connectivity
  • Email Configuration
  • PRI Updates/PRL Updates/Baseband Updates
  • Radio Firmware
  • IMEI vs IMSI
  • VPN
  • Data Synchronization
  • Lesson Summary
  • Review All the Key Topics
  • Complete Hands-On Labs
  • Answers and Explanations to Hands-On Labs
  • Common Security Threats and Vulnerabilities
  • Common Prevention Methods
  • Windows Basic Security Settings
  • Best Security Practices for Workstations
  • Securing Mobile Devices
  • Data Destruction and Disposal Methods
  • SOHO Network Security
  • Lesson Summary
  • Review All the Key Topics
  • Complete Hands-On Labs
  • Answers and Explanations to Hands-On Labs
  • Troubleshooting Common Symptoms
  • Tools for Troubleshooting Software
  • Troubleshoot Mobile OS and Application Issues
  • Mobile Devices and Application Security Issues
  • Troubleshooting PC Security Issues
  • Lesson Summary
  • Review All the Key Topics
  • Complete Hands-On Lab
  • Answers and Explanations to Hands-On Lab
  • 220-901 Domain 1.0 Hardware
  • 220-901 Domain 2.0 Networking
  • 220-901 Domain 3.0 Mobile Devices
  • 220-901 Domain 4.0 Hardware and Network Troubleshooting
  • 220-902 Domain 1.0 Windows Operating Systems
  • 220-902 Domain 2.0 Other Operating Systems and Technologies
  • 220-902 Domain 3.0 Security
  • 220-902 Domain 4.0 Software Troubleshooting
  • 220-902 Domain 5.0 Operational Procedures

Hands on Activities (Labs)

  • Exploring installed hardware
  • Viewing system properties
  • Labeling the Start menu of Windows 8
  • Pinning a program to the Taskbar
  • Running Windows Program Compatibility troubleshooter
  • Formatting a pen drive
  • Inserting a pen drive into the USB port
  • Viewing free disk space and file system type
  • Downloading the Windows 7 service pack
  • Setting automatic Windows update
  • Running different parameters of the chkdsk command
  • Listing files and folders
  • Viewing the status of a disk
  • Creating and listing directories
  • Viewing the Generic USB Hub properties
  • Verifying properties of keyboards, disk drives, and network adapters
  • Investigating startup processes
  • Changing the startup type of a service utility to automatic
  • Viewing processes details in the task manager
  • Configuring Performance Monitor
  • Disabling certain applications and services at startup
  • Rolling back a device driver
  • Creating a bootable VHD using Disk Management
  • Starting the print spooler service
  • Identifying device manager error codes
  • Ending the functioning of a non-responsive application
  • Disabling applications and services at startup
  • Creating a new volume
  • Mounting a drive to a folder
  • Changing a basic disk into a dynamic disk
  • Identifying sound card driver version
  • Connecting a remote desktop
  • Changing the visibility of a folder
  • Rolling back to a restore point
  • Viewing sound card driver version
  • Creating a restore point
  • Turning on system protection
  • Hiding a folder
  • Creating, renaming, and deleting a file
  • Listing the computer's drive letters
  • Understanding elements of a notepad window
  • Configuring the virtual memory size
  • Changing the system's screen saver
  • Changing the refresh rate in Windows 7
  • Observing the Control Panel options in different views
  • Viewing the paging file information
  • Auto-hiding the taskbar
  • Showing hidden and system-protected files
  • Recording the system failure event
  • Using Windows troubleshooter tools
  • Viewing security center service properties
  • Configuring settings to allow pop-ups
  • Configuring notification settings
  • Customizing notification area icons
  • Running power troubleshooter
  • Customizing user account notification settings
  • Exploring installed applications
  • Changing the time zone
  • Changing the color of the desktop
  • Creating a homegroup
  • Sharing a folder with another user
  • Joining a homegroup
  • Creating a remote access VPN connection
  • Configuring Windows 7 to use a proxy server
  • Changing the network settings
  • Turning on Windows Firewall
  • Configuring Windows Firewall with advanced security
  • Identifying types of firewall
  • Configuring an alternative IP address
  • Understanding QoS
  • Understanding network card properties
  • Identifying grounded equipment parts
  • Preparing a system for upgrade
  • Understanding personal safety while moving equipment
  • Setting up a surge protected computer system
  • Configuring the UPS
  • Using a UPS to power computer components and ensure network connectivity
  • Identifying guidelines for effective communication
  • Identifying tools used in Mac OS and Linux
  • Understanding Linux commands
  • Verifying the working directory
  • Listing files of the current directory
  • Performing a text search
  • Obtaining file listings
  • Changing the file access and modification time
  • Counting the words of a file
  • Modifying the ownership of a file
  • Listing files and directories
  • Working with local Ethernet connection
  • Creating a virtual PC machine
  • Installing Windows 7 using VMware
  • Installing Windows 8
  • Identifying cloud type
  • Using Google's cloud services
  • Understanding email protocols
  • Downloading Instagram from the Google Play Store
  • Activating Google Now
  • Viewing the version of an Android smartphone
  • Viewing the iOS version
  • Downloading Instagram from the App Store.
  • Turning on airplane mode of an iPhone
  • Turning on personal hotspot of an iPhone
  • Setting up a VPN in Android
  • Configuring email in Android
  • Identifying security threat
  • Describing types of viruses
  • Running Microsoft Security Essentials and removing infected files
  • Examining file permissions
  • Encrypting a folder
  • Configuring BitLocker for an identification field
  • Disabling the guest account
  • Encrypting flash drive with BitLocker
  • Setting the account with a password
  • Creating a user account and a user group
  • Configuring password policies
  • Enabling auditing of files, folders, and printers
  • Configuring success and failure audit events
  • Securing a system from an unauthorized login
  • Locking an iPhone with a password
  • Extending monitor displays
  • Performing disk cleanup
  • Cleaning up the hard disk drive
  • Changing the display settings of a laptop
  • Configuring system in the event of a BSOD
  • Identifying file extension purposes
  • Describing boot files
  • Creating backup and restoring registry
  • Creating a backup of a local disk
  • Connecting an iPhone to the Wi-Fi network
  • Disabling cellular data on an iPhone
  • Establishing a Bluetooth connection
PS-220-902-Cert PS-220-902-Cert
CompTIA A+ 220-902 Cert Guide
ISBN : 9781616918187
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