The Windows 7, Enterprise Desktop Support Technician exam is part of MCSA: Windows 7 certification. It is a required part to the certification.
This certification is targeted at IT professionals involved with using applications that are included with the operating system, such as productivity applications used in a corporate environment and Microsoft Office applications. It possesses the skills where candidates should be able to identify and resolve issues with desktop applications, networking, and security. Candidates should also be able to manage and maintain systems that run Windows 7 and support mobile users.
|What are the prerequisites for this exam?||While there are no official prerequisites to take the 70-685 exam both Microsoft and uCertify strongly recommend that the candidate be able to resolve operating system issues by telephone, email, connecting to an end user's system remotely, or by visiting an end user's desktop. They should have a working knowledge of operating in an Active Directory domain environment.|
|What is the exam registration fee?||USD 150|
|Where do I take the exam?||The 70-685 exam is administered by Prometric at testing centers worldwide. Click here to find a testing center near you.|
|How many questions are asked in the exam?||The exam contains 40-60 questions.|
|What is the duration of the exam?||120 minutes|
|What is the passing score?||700
(on a scale of 0-1000)
|What is the exam's retake policy?||
In the event that you fail your first attempt at passing the Windows 7, Enterprise Desktop Support Technician 70-685 exam, Microsoft's retake policy is:
|What is the validity of the certification?||The MCSA/MCITP certification has no expiration. The certification holder is certified for life unless the vendor changes its policy. Click here for more information|
|Where can I find more information about this exam?||To know more about the 70-685, click here.|
|Which certification covers this exam?|
|What are the career opportunities after passing this exam?||
A MCSA/MCITP Certified Professional has several career opportunities open up to them, including: