70-685 - Windows 7, Enterprise Desktop Support Technician
Windows 7, Enterprise Desktop Support Technician
ISBN : 978-1-61691-258-1
Gain hands-on expertise in Microsoft 70-685 certification exam by 70-685 - Microsoft Windows 7, Enterprise Desktop Support Technician course. 70-685 - Microsoft Windows 7, Enterprise Desktop Technician certification program validates the skills and expertise of a candidate required for identifying cause of and resolving desktop application, networking, and security issues; managing and maintaining systems that run Windows 7 client.
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The Windows 7, Enterprise Desktop Support Technician exam is part of MCSA: Windows 7 certification. It is a required part to the certification.
This certification is targeted at IT professionals involved with using applications that are included with the operating system, such as productivity applications used in a corporate environment and Microsoft Office applications.
It possesses the skills where candidates should be able to identify and resolve issues with desktop applications, networking, and security. Candidates should also be able to manage and maintain systems that run Windows 7 and support mobile users.
A MCSA/MCITP Certified Professional has several career opportunities open up to them, including:
Desktop Support Technician
What are the prerequisites for this exam?
While there are no official prerequisites to take the 70-685 exam both Microsoft and uCertify strongly recommend that the candidate be able to resolve operating system issues by telephone, email, connecting to an end user's system remotely, or by visiting an end user's desktop. They should have a working knowledge of operating in an Active Directory domain environment.
What is the exam registration fee?
Pricing and taxes may vary from country to country.
Where do I take the exam?
The 70-685 exam is administered by Prometric at testing centers worldwide. Click here to find a testing center near you.
How many questions are asked in the exam?
The exam contains 40-60 questions.
What is the duration of the exam?
What is the passing score?
(on a scale of 0-1000)
What is the exam's retake policy?
In the event that you fail your first attempt at passing the Windows 7, Enterprise Desktop Support Technician 70-685 exam, Microsoft's retake policy is:
If a candidate does not achieve a passing score on an exam the first time, the candidate must wait at least a 24-hour period before retaking the exam.
If a candidate does not achieve a passing score the second time, the candidate must wait at least a 14-day period before retaking the exam a third time.
A 14-day waiting period will also be imposed for the fourth and fifth subsequent exam retakes. A candidate may not take a given exam any more than five times per year (12 months). This 12-month period would start the day of the fifth unsuccessful exam retake. The candidate would then be eligible to retake the exam 12 months from that date. In order to take a given exam more than five times per year, a candidate must submit a request and obtain prior permission from Microsoft.
If a candidate achieves a passing score on an exam, the candidate cannot take it again.
What is the validity of the certification?
The MCSA/MCITP certification has no expiration. The certification holder is certified for life unless the vendor changes its policy. Click here for more information
Where can I find more information about this exam?