EX0-101 – Exin ITIL Foundation v.3 Practice Test

What is the ITIL’s EX0-101 exam?

The EX0-101 certificate in IT Service Management of the ITIL Qualification Scheme focuses on providing knowledge and comprehension of the key concepts, structure, terminology and processes of ITIL.

This entry level certification offers candidates a general awareness of the key elements of the ITIL V3 Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.

The Information Technology Infrastructure Library (ITIL) also known as Infrastructure Management Service (IMS) is a set of concepts and policies for managing information technology (IT) infrastructure, development and operations.

ITIL gives a detailed description of a number of important IT practices with comprehensive checklists, tasks and procedures that any IT organization can tailor to its needs. ITIL is published in a series of books, each of which covers an IT management topic. The names ITIL and IT Infrastructure Library are registered trademarks of the United Kingdom’s Office of Government Commerce (OGC).

Is Exin ITIL Foundation v.3 exam right for you?

The ITIL Foundation Certificate in IT Service Management (EX0-101) exam is primarily aimed toward the following; however, ITIL certification is open to any individuals who may have an interest in the subject:

• Those who require a basic understanding of the ITIL framework
• Those who need understanding of how ITIL can be used to enhance the quality of IT service management within an organization
• IT professionals or others working within an organization that has adopted and adapted ITIL who need to be informed about, or contribute, to an ongoing service improvement program.

The ITIL Foundation Certificate in IT Service Management itself is not intended to enable the holders of the certificate to apply the ITIL practices for Service Management without further guidance.

What are the ITIL V3 Foundation (EX0-101) exam eligibility requirements?

The ITIL Version 3 (V3) Qualifications scheme provides a modular approach to ITIL certification, and is comprised of a series of certifications focused on different aspects of ITIL Best Practice, to various degrees of depth and detail. he modular, tiered approach to certification not only offers increased flexibility to candidates relating to the disciplines or areas of ITIL that they are able to study, but generally makes ITIL certification more accessible and achievable.

To know more about the ITIL V3 Foundation certification please visit: OGC ITIL V3 Foundation certification page.

What to expect in EX0-101 exam?

The ITIL’s EX0-101 exam measures candidates in their ability to understand the basic concepts, describe them and demonstrate basic comprehension of the ITIL practices.

The Foundation examination consists of 40 multiple-choice questions, where only one option can be correct and will be awarded a mark. The pass mark for this examination is 65% (26/40) and the exam duration is 60 minutes.

How to prepare for Exin ITIL Foundation v.3 exam?

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Is there any Credit toward Certification?

Successful completion of the Foundation certificate also fulfils the pre-requisite entry criteria for the next level of study within the ITIL qualifications scheme; the ITIL V3 Intermediate Level. The Official Accreditor has developed the Credit Profiler to help candidates calculate the number of credits they have achieved in the ITIL V3 scheme.

What is covered in PrepKit EX0-101?

The PrepKit covers 100% objectives for ITIL’s EX0-101: Exin ITIL Foundation v.3 exam, in accordance with actual exam pattern and question types.

Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this certification.

• Selected Roles (Awareness)
• Generic Concepts (Awareness)
• Selected Processes (Awareness)
• Selected Functions (Awareness)
• Service Lifecycle (Comprehension)
• ITIL Qualification scheme (Awareness)
• Technology and Architecture (Awareness)
• Key Principles and Models (Comprehension)
• Service Management as a practice (Comprehension)