CompTIA A+ 220-902 : Pearson: CompTIA A+ 220-902 Cert Guide (Course & Labs)

PS-220-902-Cert
Pearson: CompTIA A+ 220-902 Cert Guide (Course & Labs)
ISBN : 978-1-61691-818-7
Gain hands-on experience in CompTIA A+ certification exam by CompTIA A+ 220-902 course and performance-based labs. Performance-based labs simulate real-world, hardware, software & command line interface environments and can be mapped to any text-book, course & training. The course focuses on all the objectives of the 220-902 exam.  220-902 exam covers installing and configuring operating systems such as iOS, Android, Apple OS X and Linux; the fundamentals of cloud computing, security and operational procedures.

Lessons

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Flashcards Quizzes Glossary

Each lesson comes with Flashcards & Quizzes. There is no limit to the number of times learners can attempt these. Flashcards help master the key concepts. Glossary defines the key terms.

Quizzes
154+
Flashcards
656+
Glossary of terms
656+
Lessons
11+
Videos and How To..

uCertify course includes videos to help understand concepts. It also includes How Tos that help learners with how to accomplish certain tasks.

Videos
49+
Hours
09+

Test Prep & Practice Questions

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Pre-assessments Questions
94+
Full Length Tests
2+
Post-Assessments Questions
90+

Features

Full Remediation

Each question comes with detailed remediation explaining not only why an answer option is correct but also why the incorrect answer options are incorrect.

Unlimited Practice

Each test can be taken unlimited number of times until the learner feels they are prepared. Learner can review the test and read detailed remediation. Detailed test history is also available.

Learn, Test and Review Mode

Each test set comes with learn, test and review modes. In learn mode, learners will attempt a question and will get immediate feedback and complete remediation as they move on to the next question. In test mode, learners can take a timed test simulating the actual exam conditions. In review mode, learners can read through one item at a time without attempting it.

Labs

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Here's What You Get

Performance based lab
131+
Video tutorials
170+
Hours
02:35+

Hands on Activities

Introduction

Windows Operating Systems Features and Installation

  • Exploring installed hardware
  • Viewing system properties
  • Labeling the Start menu of Windows 8
  • Pinning a program to the Taskbar
  • Running Windows Program Compatibility troubleshooter
  • Formatting a pen drive
  • Inserting a pen drive into the USB port
  • Viewing free disk space and file system type
  • Downloading the Windows 7 service pack
  • Setting automatic Windows update

Managing Microsoft Windows

  • Running different parameters of the chkdsk command
  • Listing files and folders
  • Viewing the status of a disk
  • Creating and listing directories
  • Viewing the Generic USB Hub properties
  • Verifying properties of keyboards, disk drives, and network adapters
  • Investigating startup processes
  • Changing the startup type of a service utility to automatic
  • Viewing processes details in the task manager
  • Configuring Performance Monitor
  • Disabling certain applications and services at startup
  • Rolling back a device driver
  • Creating a bootable VHD using Disk Management
  • Starting the print spooler service
  • Identifying device manager error codes
  • Ending the functioning of a non-responsive application
  • Disabling applications and services at startup
  • Creating a new volume
  • Mounting a drive to a folder
  • Changing a basic disk into a dynamic disk
  • Identifying sound card driver version
  • Connecting a remote desktop
  • Changing the visibility of a folder
  • Rolling back to a restore point
  • Viewing sound card driver version
  • Creating a restore point
  • Turning on system protection
  • Hiding a folder
  • Creating, renaming, and deleting a file
  • Listing the computer's drive letters
  • Understanding elements of a notepad window
  • Configuring the virtual memory size
  • Changing the system's screen saver
  • Changing the refresh rate in Windows 7
  • Observing the Control Panel options in different views
  • Viewing the paging file information
  • Auto-hiding the taskbar
  • Showing hidden and system-protected files
  • Recording the system failure event
  • Using Windows troubleshooter tools
  • Viewing security center service properties
  • Configuring settings to allow pop-ups
  • Configuring notification settings
  • Customizing notification area icons
  • Running power troubleshooter
  • Customizing user account notification settings
  • Exploring installed applications
  • Changing the time zone
  • Changing the color of the desktop

Networking Microsoft Windows

  • Creating a homegroup
  • Sharing a folder with another user
  • Joining a homegroup
  • Creating a remote access VPN connection
  • Configuring Windows 7 to use a proxy server
  • Changing the network settings
  • Turning on Windows Firewall
  • Configuring Windows Firewall with advanced security
  • Identifying types of firewall
  • Configuring an alternative IP address
  • Understanding QoS
  • Understanding network card properties

Operational Procedures

  • Identifying grounded equipment parts
  • Preparing a system for upgrade
  • Understanding personal safety while moving equipment
  • Setting up a surge protected computer system
  • Configuring the UPS
  • Using a UPS to power computer components and ensure network connectivity
  • Identifying guidelines for effective communication

OS X and Linux

  • Identifying tools used in Mac OS and Linux
  • Understanding Linux commands
  • Verifying the working directory
  • Listing files of the current directory
  • Changing the root directory
  • Obtaining file listings
  • Changing the file access and modification time
  • Counting the words of a file
  • Modifying ownership of a file
  • Listing files/directories
  • Working with local Ethernet connection

Virtualization, Cloud Computing, and Network Services

  • Creating a virtual PC machine
  • Installing Windows 7 using VMware
  • Installing Windows 8
  • Identifying cloud type
  • Using Google's cloud services
  • Understanding email protocols

Mobile Operating Systems and Devices

  • Downloading Instagram from the Google Play Store
  • Activating Google Now
  • Viewing the version of an Android smartphone
  • Viewing the iOS version
  • Downloading Instagram from the App Store
  • Turning on airplane mode of an iPhone
  • Turning on personal hotspot of an iPhone
  • Setting up a VPN in Android
  • Configuring email in Android

Security

  • Identifying security threat
  • Describing types of viruses
  • Running Microsoft Security Essentials and removing infected files
  • Examining file permissions
  • Encrypting a folder
  • Configuring BitLocker for an identification field
  • Disabling the guest account
  • Encrypting flash drive with BitLocker
  • Setting the account with a password
  • Creating a user account and a user group
  • Configuring password policies
  • Enabling auditing of files, folders, and printers
  • Configuring success and failure audit events
  • Securing a system from an unauthorized login
  • Locking an iPhone with a password

Troubleshooting Desktop and Mobile Operating Systems

  • Extending monitor displays
  • Performing disk cleanup
  • Cleaning up the hard disk drive
  • Changing the display settings of a laptop
  • Configuring system in the event of a BSOD
  • Identifying file extension purposes
  • Describing boot files
  • Creating backup and restoring registry
  • Creating a backup of a local disk
  • Connecting an iPhone to the Wi-Fi network
  • Disabling cellular data on an iPhone
  • Establishing a Bluetooth connection

Appendix A: CompTIA A+ Objectives

Exam Information

CompTIA A+ is globally recognized, vendor-neutral exam designed for IT professionals. CompTIA A+ is comprised of 2 exams: 220-901 and 220-902. CompTIA A+ 220-902 covers installing and configuring operating systems including Windows, iOS, Android, Apple OS X, and Linux. It also focuses on the fundamentals of cloud computing, security, and operational procedures. 

Prepare for the following certification

Career Prospects
  • IT Support Technician
  • Field Service Technician
  • IT Support Administrator
  • Technical Support Specialist
Exam FAQs
What is the exam registration fee?
USD 205
What is the format of the exam?
Drag-and-drop, performance-based, and multiple-choice questions.
How many questions are asked in the exam?
The exam contains 90 questions.
What is the duration of the exam?
90 minutes
What is the passing score?
700

(on a scale of 0-900)

Where can I find more information about this exam?
To know more about the PS-220-902-Cert, click here.

Table of Content

Here's What you will Learn

Lesson 1: Introduction

  • Goals and Methods
  • What's New?
  • Who Should Read This Book?
  • Strategies for Exam Preparation

Lesson 2: Windows Operating Systems Features and Installation

  • Differences Between Windows Versions
  • Boot Methods
  • Installation Types
  • Partitioning Methods
  • Windows File Systems
  • REFERENCES AND RESOURCES FOR FURTHER STUDY
  • Configuring Windows During/After Installation
  • Using the Factory Recovery Partition
  • Refresh and Reset (Windows 8/8.1/10)
  • Characteristics of a Properly Formatted Boot Drive
  • Lesson Summary
  • Review All the Key Topics
  • Complete Hands-On Lab
  • Answers and Explanations to Hands-On Labs

Lesson 3: Managing Microsoft Windows

  • Command-Line Tools
  • Microsoft Administrative Tools
  • Task Manager
  • MSCONFIG
  • Disk Management
  • Storage Spaces
  • Windows Upgrade Tools
  • System Utilities
  • Control Panel Utilities
  • Lesson Summary
  • Review All the Key Topics
  • Complete Hands-On Labs
  • Answers and Explanations to Hands-On Labs

Lesson 4: Networking Microsoft Windows

  • Homegroup vs. Workgroup
  • Domain Setup
  • Network Shares
  • Administrative Shares
  • Printer Sharing versus Network Printer Mapping
  • Establish Networking Connections
  • Proxy Settings
  • Remote Desktop Connection and Remote Assistance
  • Home vs. Work vs. Public Network Settings
  • Firewall Settings
  • Configuring an Alternative IP Address in Windows
  • Network Card Properties
  • Lesson Summary
  • Review All the Key Topics
  • Complete Hands-On Lab
  • Answers and Explanations to Hands-On Labs

Lesson 5: Operational Procedures

  • Using Appropriate Safety Procedures
  • Applying Environmental Controls
  • Addressing Prohibited Content or Activity
  • Licensing/DRM/EULA
  • Personally Identifiable Information
  • Following Corporate End-User Policies and Security Best Practices
  • Communication Methods and Professionalism
  • Lesson Summary
  • Review All the Key Topics
  • Complete Hands-On Labs
  • Answers and Explanations to Hands-On Labs

Lesson 6: OS X and Linux

  • Best Practices
  • Tools
  • Features
  • Basic Linux Commands
  • Lesson Summary
  • Review All the Key Topics
  • Complete Hands-On Lab
  • Answers and Explanations to Hands-On Lab

Lesson 7: Virtualization, Cloud Computing, and Network Services

  • Client-Side Virtualization Overview
  • Identify Basic Cloud Concepts
  • Properties and Purposes of Network Services—Server Roles
  • Internet Appliances
  • Legacy and Embedded Systems
  • Lesson Summary
  • Review All the Key Topics
  • Complete Hands-On Lab
  • Answers and Explanations to Hands-On Labs

Lesson 8: Mobile Operating Systems and Devices

  • Android vs iOS vs Windows Features
  • Mobile Device Connectivity
  • Email Configuration
  • PRI Updates/PRL Updates/Baseband Updates
  • Radio Firmware
  • IMEI vs IMSI
  • VPN
  • Data Synchronization
  • Lesson Summary
  • Review All the Key Topics
  • Complete Hands-On Labs
  • Answers and Explanations to Hands-On Labs

Lesson 9: Security

  • Common Security Threats and Vulnerabilities
  • Common Prevention Methods
  • Windows Basic Security Settings
  • Best Security Practices for Workstations
  • Securing Mobile Devices
  • Data Destruction and Disposal Methods
  • SOHO Network Security
  • Lesson Summary
  • Review All the Key Topics
  • Complete Hands-On Labs
  • Answers and Explanations to Hands-On Labs

Lesson 10: Troubleshooting Desktop and Mobile Operating Systems

  • Troubleshooting Common Symptoms
  • Tools for Troubleshooting Software
  • Troubleshoot Mobile OS and Application Issues
  • Mobile Devices and Application Security Issues
  • Troubleshooting PC Security Issues
  • Lesson Summary
  • Review All the Key Topics
  • Complete Hands-On Lab
  • Answers and Explanations to Hands-On Lab

Lesson 11: Appendix A: CompTIA A+ Objectives

  • 220-901 Domain 1.0 Hardware
  • 220-901 Domain 2.0 Networking
  • 220-901 Domain 3.0 Mobile Devices
  • 220-901 Domain 4.0 Hardware and Network Troubleshooting
  • 220-902 Domain 1.0 Windows Operating Systems
  • 220-902 Domain 2.0 Other Operating Systems and Technologies
  • 220-902 Domain 3.0 Security
  • 220-902 Domain 4.0 Software Troubleshooting
  • 220-902 Domain 5.0 Operational Procedures
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