220-902 : CompTIA A+ 220-902 Exam 2 (Course & Labs)

CompTIA A+ 220-902 Exam 2 (Course & Labs)
ISBN : 978-1-61691-629-9

Gain hands-on expertise in CompTIA A+ certification exam by CompTIA A+ 220-902 Exam 2 course and performance-based labs. Performance-based labs simulate real-world, hardware, software & command line interface environments and can be mapped to any text-book, course & training. The course focuses on all the objectives of the 220-902 exam. 220-902 exam covers installing and configuring operating systems such as iOS, Android, Apple OS X and Linux; the fundamentals of cloud computing, security and operational procedures.


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uCertify platform supports 50+ different types of interactive activities, connect the idea, or try it yourself lab activities embedded throughout its course. These interactive activities keep learners engaged and make learning fun.

Here's What You Get

Exercises Flashcards Quizzes Glossary

Each lesson comes with Exercises, Flashcards & Quizzes. There is no limit to the number of times learners can attempt these. Exercises come with detailed remediation, which ensures that learners are confident on the topic before proceeding. Flashcards help master the key concepts. Glossary defines the key terms.

Exercise Questions
Glossary of terms
Videos and How To..

uCertify course includes videos to help understand concepts. It also includes How Tos that help learners with how to accomplish certain tasks.


Test Prep & Practice Questions

uCertify provides full length practice tests. These tests closely follow the exam objectives and are designed to simulate real exam conditions. Each course has a number of test sets consisting of hundreds of items to ensure that learners are prepared for the certification exam.

Here's What You Get

Pre-assessments Questions
Full Length Tests
Post-Assessments Questions


Full Remediation

Each question comes with detailed remediation explaining not only why an answer option is correct but also why the incorrect answer options are incorrect.

Unlimited Practice

Each test can be taken unlimited number of times until the learner feels they are prepared. Learner can review the test and read detailed remediation. Detailed test history is also available.

Learn, Test and Review Mode

Each test set comes with learn, test and review modes. In learn mode, learners will attempt a question and will get immediate feedback and complete remediation as they move on to the next question. In test mode, learners can take a timed test simulating the actual exam conditions. In review mode, learners can read through one item at a time without attempting it.


Online labs can be used to supplement training. uCertify labs are an inexpensive & safe way to explore and learn. uCertify labs are versatile - labs simulate real-world, hardware, software & command line interface environments and can be mapped to any text-book, course & training.

Here's What You Get

Performance based lab
Video tutorials

Hands on Activities

Operating System Basics

  • Understanding elements of a notepad window
  • Examining file permissions
  • Changing the system's screen saver
  • Viewing the paging file information
  • Auto-hiding the taskbar
  • Labeling the Start menu of Windows 8
  • Creating a virtual PC machine

Operating System Administration

  • Changing the time zone
  • Showing hidden and system-protected files
  • Observing the Control Panel options in different views
  • Running different parameters of the chkdsk command
  • Configuring Performance Monitor
  • Viewing processes details in the task manager
  • Disabling certain applications and services at startup
  • Viewing sound card driver version
  • Creating a backup of a local disk
  • Changing a basic disk into a dynamic disk

Working with Windows 8/8.1

  • Installing Windows 8
  • Describing boot files

Working with Windows 7

  • Installing Windows 7 using VMware
  • Rolling back to a restore point
  • Turning on Windows 7 firewall logs
  • Configuring password policies
  • Creating a homegroup
  • Connecting to a remote desktop
  • Running power troubleshooter
  • Configuring the TCP/IP values
  • Understanding network card properties
  • Exploring installed applications
  • Customizing user account notification settings

Working with Windows Vista

Working with Mac OS and Linux

  • Identifying tools used in Mac OS and Linux
  • Working with local Ethernet connection
  • Listing files/directories
  • Understanding Linux commands
  • Verifying the working directory
  • Modifying ownership of a file
  • Creating and listing directories
  • Listing files of the current directory


  • Identifying types of firewall
  • Describing types of viruses
  • Disabling the guest account
  • Configuring BitLocker for an identification field
  • Locking an iPhone with a password
  • Configuring settings to allow pop-ups

Network Services, Cloud Computing, and Virtualization

  • Configuring Windows 7 to use a proxy server
  • Understanding email protocols
  • Using Google's cloud services
  • Enabling hardware virtualization

Mobile Operating Systems and Connectivity

  • Activating Google Now
  • Downloading Instagram from the Google Play Store
  • Downloading Instagram from the App Store
  • Configuring email in Android
  • Disabling cellular data on an iPhone
  • Turning on personal hotspot of an iPhone
  • Setting up a VPN in Android
  • Connecting an iPhone to the Wi-Fi network
  • Establishing a Bluetooth connection
  • Turning on airplane mode of an iPhone
  • Viewing the iOS version

Troubleshooting Theory, OSs, and Security

  • Cleaning up the hard disk drive
  • Configuring system in the event of a BSOD
  • Running Disk Defragmenter in Windows 7
  • Running Microsoft Security Essentials and removing infected files
  • Identifying symptoms of problems with the mobile OS

Understanding Operational Procedures

  • Understanding personal safety while moving equipment
  • Identifying guidelines for effective communication

Appendix A

Exam Information

CompTIA A+ is globally recognized, vendor-neutral exam designed for IT professionals. CompTIA A+ is comprised of 2 exams: 220-901 and 220-902. 220-902 exam covers installing and configuring operating systems including Windows, iOS, Android, Apple OSX, and Linux. It also focuses on the fundamentals of cloud computing, security, and operational procedures.

Prepare for the following certification

Career Prospects
  • IT Support Technician
  • Field Service Technician
  • IT Support Administrator
  • Technical Support Specialist
Exam FAQs
What is the format of the exam?
Performance-based & multiple-choice questions
How many questions are asked in the exam?
The exam contains 90 questions.
What is the duration of the exam?
90 minutes
What is the passing score?

(on a scale of 0-900)

Table of Content

Here's What you will Learn

Lesson 1: Operating System Basics

  • Understanding Operating Systems
  • Going Virtual
  • Preparing for the Exam
  • Summary
  • Exam Essentials

Lesson 2: Operating System Administration

  • Interacting with Operating Systems
  • Administrative Tools
  • Disk Management
  • Summary
  • Exam Essentials

Lesson 3: Working with Windows 8/8.1

  • Windows Editions
  • Installing Windows 8
  • Windows 8 Boot Methods
  • Summary
  • Exam Essentials

Lesson 4: Working with Windows 7

  • Windows 7 Editions
  • Installing Windows 7
  • The Windows 7 Boot Sequences
  • Windows 7 Features
  • Windows 7 Administrative Tools
  • Unique Control Panel Utilities
  • Networking and Windows 7
  • Windows 7 System Performance and Optimization
  • Summary
  • Exam Essentials

Lesson 5: Working with Windows Vista

  • Windows Vista Editions
  • Installing Windows Vista
  • The Windows Vista Boot Sequences
  • Windows Vista Features
  • Windows Vista Administrative Tools
  • Distinctive Utilities
  • Networking and Windows Vista
  • Vista System Performance and Optimization
  • Summary
  • Exam Essentials

Lesson 6: Working with Mac OS and Linux

  • Best Practices
  • Tools
  • Features
  • Basic Linux Commands
  • Summary
  • Exam Essentials

Lesson 7: Security

  • Common Prevention Methods
  • Common Security Threats
  • Workstation Security Best Practices
  • Working with Windows OS Security Settings
  • Mobile Device Security
  • Destruction and Disposal Methods
  • Securing a SOHO Network (Wireless)
  • Securing a SOHO Network (Wired)
  • Summary
  • Exam Essentials

Lesson 8: Network Services, Cloud Computing, and Virtualization

  • Understanding Network Services
  • Understanding Cloud Computing and Virtualization
  • Summary
  • Exam Essentials

Lesson 9: Mobile Operating Systems and Connectivity

  • Understanding Mobile Operating Systems
  • Network Connectivity and Email
  • Mobile Device Synchronization
  • Summary
  • Exam Essentials

Lesson 10: Troubleshooting Theory, OSs, and Security

  • Understanding Troubleshooting Theory
  • Troubleshooting Operating Systems
  • Troubleshooting Security Issues
  • Troubleshooting Mobile Issues
  • Troubleshooting Mobile Security Issues
  • Summary
  • Exam Essentials

Lesson 11: Understanding Operational Procedures

  • Understanding Safety Procedures
  • Understanding Environmental Controls
  • Understanding Policies, Licensing, and Privacy
  • Demonstrating Professionalism
  • Summary
  • Exam Essentials

Lesson 12: Appendix A

  • Videos

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