The Microsoft test 70-271 measures an individual’s ability to support users and troubleshoot a Microsoft Windows XP operating system in any network environment. The 70-271 test makes a basic assumption that you already have a strong background of experience with Windows XP Professional, Windows Server 2003, and/or Windows 2000 Server products and their applicable terminology. Before taking the 70-271 test, you should practice the following:
- Install Windows XP Professional on a computer.
- Test and configure various TCP/IP configurations by using several command line utilities, and troubleshoot TCP/IP using the PING, TRACERT, and PATHPING commands.
- Configure Internet Connection Firewall (ICF) component.
- Configure privacy and security features in Internet Explorer.
- Configure automatic updates, apply and manage critical updates, and run Microsoft Baseline Security Analyzer (MBSA) on your computer.
- Run Program Compatibility Wizard and set program compatibility manually.
- Customize taskbar, Start menu, regional, font, and folder settings.
- Configure privacy settings, Content Advisor, AutoComplete, LAN, and security zone settings in Internet Explorer.
- Understand, create, configure, and manage profiles.
- Compress and encrypt files and folders, and manage encrypted resources in large networks.
- Perform and troubleshoot attended and unattended installation of Windows XP.
- Install local and network printers, troubleshoot issues with printers and print jobs, and troubleshoot storage devices.
- Troubleshoot name resolution problems using several command line utilities.
- Configure and troubleshoot NTFS and share permissions, configure auditing of files, folders, printers, and application security settings.
- Install, manage, configure, and troubleshoot the hardware on a Windows XP computer.
- Configure and troubleshoot I/O devices.
- Configure, manage, and troubleshoot hard disks.
- Troubleshoot removable media.
- Use and troubleshoot remote access tools.