The Microsoft Certified Desktop Support Technician (MCDST) certification authenticates a candidate’s skills to successfully support end-users in Windows environment. It also proves that the candidate is capable of successfully troubleshoot desktop environments.

How many exams should I need to pass for getting MCDST certificate?

Candidates are required to pass the following two core exams-

  • Exam 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
  • Exam 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

There is no elective exam for MCDST certification.

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