The Microsoft test 70-620 is for candidates who have at least one year experience in the IT field. The candidates typically provide phone support at various levels in a wide range of environments. The test 70-620 measures a candidate’s ability to resolve issues concerning network connectivity, desktop operating systems, security, and applications. Their experience should also include addressing logon problems, performing password resets, and resolving most issues with desktop applications.

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Q. What is the pre-requisite for taking the test 70-620?

A. The 70-620 test is appropriate for you if you are working or want to work in a typically complex computing environment of medium-to-large organizations. There are no specific prerequisites for this test, although it is recommended that you should have at least one year of experience in implementing and administering any desktop operating system in a network environment. You are supposed to have experience in resolving issues concerning network connectivity, desktop operating systems, security, and applications. You should be comfortable in addressing logon problems, performing password resets, and resolving most issues with desktop applications.

Q. What certification does the 70-620 exam provide?

A. Microsoft’s 70-620 exam is
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