Q. What is the 70-685: Pro: Windows 7, Enterprise Desktop Support Technician exam?
A. Microsoft’s 70-685 test validates your skills and knowledge to efficiently troubleshoot, configure and manage the Microsoft Windows 7 desktop operating system in an enterprise environment. Candidates are expected to have at least one year of experience in the IT field, as well as experience implementing and administering any Windows client operating system in a networked environment. The Pro: Windows 7, Enterprise Desktop Support Technician (70-685) exam provides credit towards MCITP: Windows 7, Enterprise Desktop Support Technician.

Q. What are the prerequisites for the 70-685 exam?
A. It is required for the candidate to pass MCTS: Windows 7, Configuration (70-680) exam before taking this exam.

Q. What are the benefits of the MCITP: Windows 7, Enterprise Desktop Support Technician certification?
A. Microsoft’s MCITP: Windows 7, Enterprise Desktop Support Technician (Microsoft Certified IT Professional) certification is a latest certification on the Windows 7 technology. The MCITP: Windows 7, Enterprise Desktop Support Technician certification has been designed for professionals who have a thorough knowledge in troubleshooting, managing and configuring Windows 7 including new features, such as security, network, and different applications. This certification validates a candidate’s ability to understand the functions and features of Windows 7 and to troubleshoot network-connectivity and applications issues.

Q. What credit does the 70-685 exam provide?
A. Exam 70-685: MCITP: Windows 7, Enterprise Desktop Support Technician counts as credit toward the following certification(s):
MCITP: Enterprise Desktop Support Technician 7

Q. What certificate does it provide?
A. Passing just one test (i.e. 70-685) will fetch you MCITP: Windows 7, Enterprise Desktop Support Technician certification.

Q. How many questions are asked in the test?
A. Approximately 42 are asked in the test.

Q. What is the duration of the test?
A. The duration of the test is 120 minutes.

Q. Which type of the test is it? (Adaptive/Linear)
A. The test is Linear.

Q. What is the passing score?
A. The passing score is approximately 700 out of possible 1000.

Q. What is the test retake policy?
A. If you do not pass test 70-685 the first time, you may retake it at any time. If you do not achieve a passing score the second time, you must wait at least 14 days to retake the test a third time. A 14-day waiting period will be imposed for all subsequent exam retakes. If you have passed an exam, you cannot take it again.

Q. Is the 70-685 exam right for me?
A. This exam is intended for candidates that operate in computing environments that use Microsoft Windows 7 as a desktop operating system in an enterprise environment. If you wish to excel as a support technician, or as a network administrator, this exam is right for you. According to Microsoft, candidates should be able to troubleshoot and configure pre-installation and post-installation system settings, Windows security features, network connectivity applications included with Windows 7, and mobile computing.

Q. What to expect in the 70-685 exam?
A. Multiple-choice, scenario-based, hot-spot types, and simulation questions are asked on the following topics:

  • Installing, Upgrading, and Migrating to Windows 7
  • Resolving Desktop Application Issue.
  • Resolving Networking Issues.
  • Managing and Maintaining Systems That Run Windows 7 Client
  • Supporting Mobile Users.
  • Resolving Security Issues.

Q. What are the code languages available for the 70-685 exam?
A. English

Q. Where to take the test?
A. Microsoft certification exams are provided through Prometric.

Q. How to locate a testing center?
A. Visit the Prometric site to locate a testing center.

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