Skills required for CompTIA test SK0-002.

Skills required for CompTIA test SK0-002.

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CompTIA has specified more than thirty objectives for CompTIA test SK0-002, which are grouped under seven topics. Following are some important areas in which an individual should possess good knowledge before taking the SK0-002 test:

1. Planning and verifying the installation, hardware compatibility, power sources, space, UPS and network availability etc.
   
2. Installing and upgrading UPS. Verifying power-on via power-on sequence, SCSI ID configuration, and termination.


3. Checking and upgrading BIOS.


4. Configuring RAID and updating manufacturer specific drivers.


5. Installing Network Operating System (NOS). Configuring network and verifying network connectivity.


6. Installing service tools such as SNMP, backup software, system monitoring agents etc.
7. Performing and reviewing server baseline and document server configuration.
8. Performing full backup and verifying backup.


9. Adding processors and performing operating system upgrade to support multiprocessors. Confirming that upgrade has been recognized.


10. Adding hard disk drives and verifying the types of hard disk drives. For ATA/IDE drives, confirming cabling, master/slave and potential cross-brand compatibility. For SCSI drives, confirming termination and cabling.


11. Implementing ESD best practices.


12. Adding drives to array and replacing existing hard disk drives.


13. Increasing RAM. Verifying that hardware and operating system support for capacity increase, memory is on hardware/vendor compatibility list, and server and OS recognize the added memory.


14. Upgrading adapters such as NICs, SCSI cards, RAID, etc. Verifying appropriate system resources expansion slots, IRQ, DMA, etc.


15. Performing regular backups. Creating baseline and comparing performance.


16. Setting SNMP thresholds and establishing remote notification.


17. Recognizing and reporting on physical security issues such as limiting access to server room and backup tapes, ensuring physical locks are on doors, and lock server racks.


18. Recognizing and reporting on server room environmental issues such as temperature, humidity, ESD, power surges, back-up generator etc.


19. Assisting in problem determination using questioning techniques. Using senses to observe problems such as detection of smoke, observation of unhooked cables, etc.


20. Using diagnostic hardware and software tools and utilities.


21. Identifying and correcting bottlenecks, misconfigurations, hardware, software, and virus-related issues.


22. Planning for disaster recovery. Configuring redundancy for hard disk drives, power supplies, NICs, processors etc.


23. Identifying types of backup, backup hardware, and restoration schemes.

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