Public folders in an Exchange Server 2003 organization enable a member to access the e-mails sent by any other user of the organization. They are used to permanently store information, such as e-mail messages, graphics, and sound bites. The information stored in public folders is available to all the users of the organization. On an Exchange 2003 server, public folders are stored in the public information store (ExchsrvrMdbdataPub.edb). In an Exchange organization with multiple servers, public folders can be replicated to other servers for the purpose of load balancing and easy manageability of messages in the folders. The replication can occur among servers that reside either within a site or across multiple sites. With public folders, users can manage their messages very easily. They can be created from either Outlook or Exchange System Manager. Exchange administrators can use Exchange System Manager to create public folders.